

Ray Childs - Northpointe Bank
Sr. Loan Officer | NMLS# 859241

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Good communication
Reply from Ray Childs
August 18th, 2025 03:33 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Great communication, super helpful & made the process a breeze for me. Ray is the best!
Reply from Ray Childs
July 9th, 2025 10:17 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
They were on top of making sure I had all the information needed to provide what was needed and be prepared for each step of the process. The process was painless and completed FAR quicker than I expected. He and Joyce made me getting my first...
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Reply from Ray Childs
May 27th, 2025 09:08 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
We had a fantastic experience working with Ray Childs as our loan officer! He was incredibly knowledgeable, professional, and made the entire loan process smooth and stress-free. Ray took the time to explain everything clearly, answered all...
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Second time working with Ray. Great experienc.
My loan officer made promises he couldn't keep and I felt mis lead in the process what was supposed to be one of the happiest days of my life. Turned out to be one of the worst experiences. I felt that I wasn't given whole truths about closing...
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Reply from Ray Childs
December 31st, 2024 04:51 PM
Valerie - Thank you for taking the time to leave a review. Your feedback is truly important to me. I always strive to provide top-notch service, and I’m sorry to hear that your experience didn’t meet your expectations. I appreciate the opportunity...
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Ray was great the first time we spoke, he had no concerns about getting our loan Closed for us. We are have already talked about our next loan, and are planning to meet soon to discuss. Definitly will recommend Ray and Northpoint.
Reply from Ray Childs - Northpointe Bank
January 16th, 2025 02:13 PM
Thank you for the kind words and we look forward to assisting you again!
Was just a great experience, Mr.childs was on point and honest, and took the extra steps to get the process done
Reply from Ray Childs
January 16th, 2025 02:14 PM
Thank you Anthony, and we look forward to assisting you again in the future!
It was ok.
Reply from Ray Childs - Northpointe Bank
January 16th, 2025 02:16 PM
Thank you for your feedback, Gina. I'm glad to hear that your experience with Northpointe Bank for your purchase was satisfactory. We're always striving for excellence and your rating of 4 out of 5 stars encourages us to do better. If you have...
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Thanks appreciate Ray
Reply from Ray Childs
January 16th, 2025 02:14 PM
Thank you!
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1988
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 859241
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender