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Racee Greene, Ruoff Mortgage

Name: Ruoff Mortgage - Lexington
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-859-576-9392
Rating: 4.94

Senior Loan Officer

Ruoff Mortgage - Lexington

4.94

(404)

Georgia Southern University

Mortgage

Mortgage Loan Officer

Georgia Southern University

Contact Info

(859) 576-9392

Lexington, KY

https://www.ruoff.com/raceegreene

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

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Racee was quick to return my communciation and kept me very informed throughtout the process. I would recommend working with Racee to others

Reply from Racee Greene, Ruoff Mortgage

August 8th, 2025 04:53 PM

Thank you, Caitlyn, for taking the time to share your experience. It's great to hear that you felt well-informed throughout the process and that I was able to respond quickly to your communications. Your recommendation is truly appreciated,...

Racee Greene, Ruoff Mortgage has received a review with 5 star rating from Cody S

Reply from Owner

August 8th, 2025 04:53 PM

I'm thrilled to hear your positive feedback, Cody. It’s great to know that you had a seamless experience. I always strive to provide effective communication and support throughout the process. If you have any future needs or questions, feel...

Communication,Polite and very patient

Reply from Racee Greene, Ruoff Mortgage

August 6th, 2025 05:26 PM

Thank you for sharing your experience, Cody. I'm glad to hear that you found my communication clear and appreciated my polite and patient approach. It's important to me that you felt supported throughout the process. If there's anything more...

Racee was wonderful to work with. She was very professional and kept the process moving.

Reply from Racee Greene, Ruoff Mortgage

July 31st, 2025 04:27 AM

Thank you Maria! It was such an honor serving you and your husband on the purchase of this investment property! Always here to help :-)

Racee is the best!! Communication was excellent. Everything went smoothly. She answered all of my questions.

Reply from Racee Greene, Ruoff Mortgage

July 31st, 2025 04:28 AM

I'm so glad to hear that the process went smoothly for you, Jennifer. Knowing that my communication and support met your expectations means a lot to me. It was a pleasure answering your questions and assisting you through this journey. Thank...

Racee was amazing! Communication was fantastic, even after hours. She even would give me updates that there was no update. 10/10

Reply from Owner

July 31st, 2025 04:28 AM

I'm delighted to know that you found my communication helpful, even outside of regular hours. Keeping you informed every step of the way is important to me, and I'm pleased to hear it made a difference. Thank you for your kind words and for...

Racee was amazing! Communication was fantastic, even after hours. She even would give me updates that there was no update. 10/10

Reply from Racee Greene, Ruoff Mortgage

July 31st, 2025 04:29 AM

Thank you, William, for sharing your experience. I'm really pleased to hear that you appreciated the communication throughout the process, even after hours. Keeping you in the loop, even when there's nothing new to report, is something I consider...

Excellent service. I highly recommend this for your mortgage needs.

Reply from Owner

July 31st, 2025 04:29 AM

Thank you so much, Andy, for taking the time to share your experience. I'm really pleased to hear that you found the service excellent and that you would recommend it to others. Helping clients through their mortgage journey is truly important...

She was frindly, personable and effective in processing all the paperwork. She responded quickly even on the weekends when needed. Racee is an asset to your company.

Reply from Racee Greene, Ruoff Mortgage

July 31st, 2025 04:30 AM

I'm grateful for your feedback, Andrew. It's wonderful to hear that you found my approach friendly and effective, especially when processing your paperwork. Quick responses, even on weekends, are part of how I aim to support my clients thoroughly....

Racee was so kind and helpfu!

Reply from Racee Greene, Ruoff Mortgage

July 9th, 2025 01:45 PM

Thank you Brian. Appreciate the opportunity to have served you both!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience. Always serving the greater Lexington area and beyond!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Specialities

First Time Homebuyers

Down Payment Assistance

VA Loans

FHA Loans