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Racee Greene, Ruoff Mortgage

Name: Ruoff Mortgage - Lexington
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-859-576-9392
Rating: 4.94

Senior Loan Officer

Ruoff Mortgage - Lexington

4.94

(404)

Georgia Southern University

Mortgage

Mortgage Loan Officer

Georgia Southern University

Contact Info

(859) 576-9392

Lexington, KY

https://www.ruoff.com/raceegreene

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

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excellent 5 stars

Reply from Racee Greene, Ruoff Mortgage

October 15th, 2025 04:21 PM

Thank you for your positive rating, Paul. You are much appreciated and I thank you for allowing me to serve you again!

Ms. Racee was excellent to work with. She was extremely knowledgeable and made the entire process simple and easy. I was very pleased with the service I received and would recommend her in the future.

Reply from Racee Greene, Ruoff Mortgage

October 7th, 2025 05:06 PM

Thank you so much Courtland. I am so excited for you and your new home! I will also be available to you should you need anything. Thank you for the kind words.

She was very helpful with collecting all the needed documents and was kind to my wife while I was working and she was getting the documents need

Reply from Racee Greene, Ruoff Mortgage

October 7th, 2025 06:43 AM

Thank you so much Alan. You, Celia, and Claire were fantastic! You had to juggle through some hurdles and did an incredible job and kept a positive attitude the entire time. I am super grateful for all of you and thankful for the review. If...

I genuinely cannot imagine a better person to walk me through a rather complicated loan process. Racee was professional, hard-working, thorough, and consistently made me feel taken care of. I always knew exactly where I stood and what was needed...

Reply from Owner

September 17th, 2025 03:42 AM

I'm truly grateful for your generous feedback, Stacy. It's rewarding to know that you felt well-supported and informed throughout the loan process. Providing clarity and ensuring thoroughness are priorities I strive to uphold. If there's anything...

Racee's wonderful attitude, patience, and thorough explanations were very appreciated. She worked very hard to figure out scenarios for us to qualify for different types of loans, and ultimately helped us to get into our dream house.

Reply from Racee Greene, Ruoff Mortgage

September 17th, 2025 03:43 AM

It's great to know that my attitude and explanations were beneficial during your journey, Michael. I'm pleased the hard work in exploring various loan scenarios led to you securing your dream house. If you have any further questions or need...

Up to date information, very knowledgeable, very nice and helpful.

Reply from Racee Greene

September 17th, 2025 03:43 AM

I'm pleased to hear that you found the information I provided to be up-to-date and helpful, Jerry. Your feedback on my knowledge and approach means a great deal to me. If there's anything more I can assist you with, please feel free to let...

Racee was always available to answer my questions, even after hours. She spent time explaining the details, which i really appreciated. She was always friendly and easy to talk to.

Reply from Racee Greene, Ruoff Mortgage

August 24th, 2025 07:13 PM

Thank you so much, Girhon, for taking the time to share your experience. I'm really pleased to hear that you found my availability and explanations helpful, even after hours. Being approachable and ensuring you have a clear understanding of...

My loan officer made it very easy to reach out any time I needed her. She was very polite and extremely helpful anytime I had questions.

Reply from Owner

August 24th, 2025 07:14 PM

Thank you so much! It was my complete pleasure. Always here if you need me.

My loan officer made it very easy to reach out any time I needed her. She was very polite and extremely helpful anytime I had questions.

Reply from Racee Greene, Ruoff Mortgage

August 24th, 2025 07:14 PM

Thank you Jonathan for the kind review. Thoroughly enjoyed helping you!!!

Racee was incredible! She made sure we were updated every step of the way and was quick to answer any questions we had. 10/10 would recommend her and Ruoff to anyone!

Reply from Racee Greene, Ruoff Mortgage

August 12th, 2025 04:19 PM

Thank you, Rachel, for sharing your experience. I'm thrilled to hear that the updates and prompt responses made a difference for you throughout the process. Your recommendation of both myself and Ruoff Mortgage is truly appreciated. It was...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience. Always serving the greater Lexington area and beyond!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Specialities

First Time Homebuyers

Down Payment Assistance

VA Loans

FHA Loans