Pippy Sou
Senior Mortgage Advisor
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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I did not work with a Loan Processor, I was not given a Not applicable rating choice
My contact and her team were wonderful, she is a Senior Mortgage Advisor.
Perhaps I am confused by the language
Reply from Pippy Sou
May 27th, 2026 06:19 PM
Thank you, Joyce, for sharing your experience. I'm pleased to hear that you found my team and me appreciated to work with. If there's any further clarification needed or questions you have, please feel free to reach out directly.
Pippy stayed on top of our slow to respond client and kept me updated every step of the way. It was a short close and she got it done on time!
Pippy was proactive and communicative throughout the loan process. She did not hesitate to explain things as needed. Thank you, Pippy!
Reply from Pippy Sou
May 5th, 2026 03:07 PM
I appreciate your kind words, Rebecca. I'm glad I could be proactive and communicative during the loan process for you. If you need any further assistance, please feel free to reach out.
-answers all questions
-good explanations
-provides Reminder to keep on track
-easy to communicate and reach for assistance
Reply from Pippy Sou
May 4th, 2026 02:18 PM
Thank you, Richard, for highlighting the aspects you appreciated. I'm glad to know that my explanations and reminders were helpful to you. If there's anything more I can assist with, please don't hesitate to reach out.
Pippy was always available to answer our numerous questions and is a very lovely person to talk to and interact with which all helped make this stressful process much more manageable .
Reply from Pippy Sou
April 13th, 2026 03:20 PM
I'm grateful for your kind words, Ada. I'm happy to hear that my availability and interactions made the process more manageable for you. If you have any more questions or need further assistance, please feel free to reach out.
I appreciated the enthusiasm and quick response to all my communications and questions. I tend to be a super nervous person when it comes to big decisions like this, so the gentle approach was very much appreciated!
Reply from Pippy Sou
April 13th, 2026 03:21 PM
I'm glad to hear that my approach helped ease your nerves, Laura. Your kind words about my responsiveness and enthusiasm mean a lot to me. If you have any more questions or need further assistance, please don't hesitate to reach out.
Pippy went above and beyond level or expected service for our transaction . She was very patient and knowledgeable throughout . 100% highly recommended , Thank you Pippy!
Reply from Pippy Sou
April 13th, 2026 03:21 PM
Thank you, Garrick, for your kind words. I'm glad to hear that my patience and knowledge were helpful during your transaction. If there's anything more I can do for you, please let me know.
Great to work with, very helpful and excellent communication.
Reply from Pippy Sou
March 16th, 2026 01:20 PM
I’m grateful for your kind words, Paul. It's a pleasure to hear that you found our communication and assistance helpful. If you ever need anything else, please feel free to reach out.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
DSCR Loans
Interest-Only Mortgages
Bank Statement Loans
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Licenses
- NMLS# 1642116
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing