Pippy Sou

Name: New American Funding - Santa Ana | Retail
Address: 1777 Botelho Drive Suite 360, Walnut Creek, California, 94596
Telephone: +1-415-493-8357
Rating: 4.85

Senior Mortgage Advisor

New American Funding - Santa Ana | Retail

4.85

(10)

Mortgage

Mortgage Loan Officer

Contact Info

(925) 234-9583

Walnut Creek, CA

https://www.newamericanfunding.com/mortgage-loans/PippySou

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4.85

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4.85

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Pippy had incredible communication; always on top of it and quick to respond and help. She is also very creative in finding solutions and i can count on her to find us the best loan for our situation. I've sent her number to multiple friends...

Reply from Pippy Sou

June 30th, 2026 07:02 PM

Thank you so much for your kind words, Jacqueline. I'm pleased to hear that you found my communication and creativity helpful in finding the best loan for your situation. I'm grateful for your trust and recommendations to friends. If there's...

Pippy and her team were so pleasant to work with. They made the process feel easy and even fun! They were so on top of communication and explaining the process that I never had any questions they didn't get in front of beforehand. Amazing experience!...

Reply from Pippy Sou

June 26th, 2026 03:04 PM

I'm grateful for your kind words, Michael. It's great to hear that you found the process enjoyable and well-communicated. If there's anything else I can assist you with, please let me know.

I did not work with a Loan Processor, I was not given a Not applicable rating choice My contact and her team were wonderful, she is a Senior Mortgage Advisor. Perhaps I am confused by the language

Reply from Pippy Sou

May 27th, 2026 06:19 PM

Thank you, Joyce, for sharing your experience. I'm pleased to hear that you found my team and me appreciated to work with. If there's any further clarification needed or questions you have, please feel free to reach out directly.

Pippy stayed on top of our slow to respond client and kept me updated every step of the way. It was a short close and she got it done on time!

Pippy was proactive and communicative throughout the loan process. She did not hesitate to explain things as needed. Thank you, Pippy!

Reply from Pippy Sou

May 5th, 2026 03:07 PM

I appreciate your kind words, Rebecca. I'm glad I could be proactive and communicative during the loan process for you. If you need any further assistance, please feel free to reach out.

-answers all questions -good explanations -provides Reminder to keep on track -easy to communicate and reach for assistance

Reply from Pippy Sou

May 4th, 2026 02:18 PM

Thank you, Richard, for highlighting the aspects you appreciated. I'm glad to know that my explanations and reminders were helpful to you. If there's anything more I can assist with, please don't hesitate to reach out.

Pippy was always available to answer our numerous questions and is a very lovely person to talk to and interact with which all helped make this stressful process much more manageable .

Reply from Pippy Sou

April 13th, 2026 03:20 PM

I'm grateful for your kind words, Ada. I'm happy to hear that my availability and interactions made the process more manageable for you. If you have any more questions or need further assistance, please feel free to reach out.

I appreciated the enthusiasm and quick response to all my communications and questions. I tend to be a super nervous person when it comes to big decisions like this, so the gentle approach was very much appreciated!

Reply from Pippy Sou

April 13th, 2026 03:21 PM

I'm glad to hear that my approach helped ease your nerves, Laura. Your kind words about my responsiveness and enthusiasm mean a lot to me. If you have any more questions or need further assistance, please don't hesitate to reach out.

Pippy went above and beyond level or expected service for our transaction . She was very patient and knowledgeable throughout . 100% highly recommended , Thank you Pippy!

Reply from Pippy Sou

April 13th, 2026 03:21 PM

Thank you, Garrick, for your kind words. I'm glad to hear that my patience and knowledge were helpful during your transaction. If there's anything more I can do for you, please let me know.

Great to work with, very helpful and excellent communication.

Reply from Pippy Sou

March 16th, 2026 01:20 PM

I’m grateful for your kind words, Paul. It's a pleasure to hear that you found our communication and assistance helpful. If you ever need anything else, please feel free to reach out.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

Adjustable Rate Mortgages

DSCR Loans

Interest-Only Mortgages

Bank Statement Loans