Paul Betts
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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There was some delays but it was great overal.
Reply from Paul Betts
June 15th, 2026 06:03 PM
Apryll, thank you for sharing your experience. I'm glad to hear that overall you found it to be great, despite some delays. If there's anything specific you'd like to discuss or if you have any questions, please feel free to reach out to me...
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He made the process easy to ununderstand. He was quick and professional.
Reply from Paul Betts
June 8th, 2026 06:14 PM
Mayra, I appreciate your feedback and am glad to hear that I was able to make the process easy to understand for you. It's great to know that you found my approach quick and professional. If you have any more questions or need further assistance,...
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Paul was great! I will continue doing business with him. However Margie made the experience a bit annoying. Miscommunication, forgetting to make changes, and I believe lying... For example: I negotiated down one of my collections a few days...
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Reply from Paul Betts
June 8th, 2026 05:25 PM
Alejandro, I appreciate your feedback and am glad to hear that you had a positive experience working with me and plan to continue doing business together. I'm sorry to learn about the issues you faced with Margie, and I understand how frustrating...
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Communication and dedication
It was smooth and quick and my buyer was super happy.
Paul was fantastic to worth with. He was easy to talk to, clearly communicated throughout, and even helped us close early. At every stage Paul was easily reachable and easy to talk to, and his early demeanor was a big part of why I chose to...
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Reply from Paul Betts
April 16th, 2026 05:28 PM
Daniel, I'm grateful for your positive feedback. I'm happy to know that my communication and accessibility made a difference in your experience, and that we were able to close early. It was a pleasure working with you, and if you need any further...
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Staff was very friendly, helpful and professional. Process of buying a home did not seem like a hard job due to the diligence of staff.
Reply from Paul Betts
April 7th, 2026 03:01 PM
Dalton, your kind words about the staff's friendliness and professionalism mean a lot. I'm pleased to know that their diligence made the home-buying process feel manageable for you. If there's anything else I can assist you with or if you have...
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Followed thought and met all the timelines.
The service was great, the communication from the team.
Reply from Paul Betts
February 9th, 2026 06:29 PM
It's encouraging to read that you found the service satisfactory and appreciated the communication from the team, Ishmell. If there’s anything further you would like to share about your experience or if you have any suggestions, please feel...
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Process overall seemed easy only issue was same paperwork was requested multiple times by different people like internal communication was lacking at time
Reply from Paul Betts
February 4th, 2026 05:36 PM
I appreciate hearing from you, Dale. I'm glad to know that the overall process felt easy for you. I understand the frustration that can come from being asked for the same documents multiple times, and I apologize for any inconvenience this...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing