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Guild Mortgage - Patience Bates
Loan Officer | NMLS# 284235

The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or r... Show More
Location & Business Hours
Business Hours
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8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Patience was extremely helpful during our refinance process. She was quick to respond to any questions we had. I will recommend Patience & RMS to anyone looking to buy or refinance their home.
Patience was so great to work with on our refinance. She was very responsive and took the time to explain things to us even explaining somethings twice. I remember the home buying process and had visions of having to collect and submit piles...
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Patience was incredible to us throughout the entire process. She was extremely responsive kept us informed with every step was extremely kind and patient when we were freaking out and was just the absolute ideal person to work with through...
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Patience was suggested by my realtor and I have no regrets. I called with roughly one thousand questions and she was quick to answer them all or find the answers for me. She made it such an easy and painless process, I almost forgot that I...
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Reply from Residential Mortgage Services, Inc.
March 16th, 2023 11:24 PM
This is great to hear. Thank you for sharing this!
Patience was suggested by my realtor and I have no regrets. I called with roughly one thousand questions and she was quick to answer them all or find the answers for me. She made it such an easy and painless process, I almost forgot that I...
read more
Reply from Owner
May 14th, 2021 12:00 AM
This is great to hear. Thank you for sharing this!
Patience was suggested by my realtor and I have no regrets. I called with roughly one thousand questions and she was quick to answer them all or find the answers for me. She made it such an easy and painless process I almost forgot that I am...
read more
Patience answered my numerous questions in a very timely manner. My personal situation presented some unique challenges which Patience helped me work through.
Very professional very responsive.
Ms. Bates and all involved were very courteous and speedy with replies whether by phone email or texting. I consider the entire process to be very well managed. Even though there a couple of items that needed to be done we managed to get through...
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Very knowledgeable & personable made it very easy to refinance. Great customer service
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About
The best part of my job is the excitement and joy a new home brings to an entire family. I take the responsibility of financing my client's home very seriously and appreciate the trust they instill in me. If you are looking to purchase or refinance your current mortgage to help with debt or home improvements, I would love the opportunity to help guide you thru the process. I have 29 years of experience as a loan originator. When not helping families finance their homes, I enjoy spending time with friends and family, traveling, hosting parties, and gardening.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Residential Mortgage loans
Pre approvals
Credit analyzer and repair
Down payment assistance
first Time Home Buyers First-time Home Loans Down Payment Assistance OHFA Loans Community First Loans Grants For Grads Ohio Hero's Program
Bridge
Conventional
Down Payment Assistance
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Positions
- Guild Mortgage - Mortgage BankerMay 22nd, 2015 - Current
Memberships
- Mortgage Action Alliance (MAA)
- Affiliate Member of the Medina County Board of Realtors
- National Association of Mortgage Brokers
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Addresses and Serving Areas
Primary Serving Area
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 284235
Awards
Achievements
- Mortgage CX Best in Class award top 50 loan officer for Guild Mortgage 2023
- Mortgage CX Best in Class award National Top 100 LO Patience Bates Guild Mortgage
- 2025 Five Star Professional Award recipient
Hobbies
- Gardening
- Peloton and working out
- Cooking
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Disclaimer
I am authorized to do business in the state of Ohio.; NMLS ID: 284235; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.