Olena Matsko
Production Manager | Residential Mortgage Loan Ori...
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
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Personal approach, willing to meet and explain evertyhing, fast outreach, high level of professionalizm
Olena as very knowledgeable, supportive, and made the whole process smooth and stress-free.
Olena was patient, understanding and hardworking throughout a challenging situation.
Expediting. it was the key to get the goal atbtime, no delay in the process.
Olena was able to elaborate on all of our questions and made the loan process very smooth and easy!
Olena was an absolute saint throughout the entire process, she was easy to talk to, she helped us figure things out, and provided immeasurable guidance and support throughout our journey. We are extremely grateful to her and the entire team...
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Very informative and kept me up to date on the process and changes to finish everything and close
Olena was very patient and communicative. Knowledgeable and informative, too. All in a professional, but still warm and friendly manner. I've already had someone ask who we used because they didn't like KB homes/KBHS
My experience with Brightland Homes, particularly with Olena, was deeply disappointing and far from the joyous journey I had hoped for while building a home for my new family.From the very beginning, communication with Olena was unclear, inconsistent,...
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She is very polite and understands customer concern. Tries to give better rate and guides the customer in getting their home.
Reply from Olena Matsko
April 17th, 2025 09:35 PM
I'm glad to hear that you found my service polite and understanding. It was a pleasure guiding you through the process and helping you secure a favorable rate.
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 839189
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov