Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Always called back when he was unavailable had all the information guidance
Reply from Daniel Cantu
April 14th, 2026 03:16 PM
I'm happy to know that I could provide you with the information and guidance you needed, Frank. It's important to me to be responsive and supportive throughout the process. If there's anything else you need, feel free to reach out.
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Beth is very responsive and helpful
Reply from Beth Mangum
April 7th, 2026 02:04 PM
Thank you! Your quick response to everything we needed made it easy!
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Waterstone Mortgage - Fort Walton Beach, FL
Wonderful service through the entire mortgage process. Highly professional and friendly. Very detail oriented and responsive to any and all questions. Very pleasant experience from start to finish.
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Kevin K
Reply from Owner
April 14th, 2026 03:03 PM
Thank you, Kevin, for the great rating. I'm glad to know your experience with Waterstone Mortgage was positive.
was kept up to date thru out the process.
Reply from Sue Botelho at Waterstone Mortgage ...
April 6th, 2026 04:21 PM
I'm glad you felt informed throughout the process, Kevin. Keeping you updated is important to me. If there’s anything else I can assist you with, please don't hesitate to reach out.
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Eric and his team are the real deal! They handled a refinance on a second property that other lenders found too complicated, and made the whole process smooth from start to finish. Document collection was simple and painless. Highly recommend!...
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Reply from Owner
April 13th, 2026 03:02 PM
Thank you for your kind words, Dan. I'm pleased to hear that we could simplify the refinance process on your second property and make it smooth for you. If there's anything else you need, please don't hesitate to reach out.
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Rachel H
Reply from Owner
April 6th, 2026 04:21 PM
Thank you!
Sue was very attentive to all our questions, and was available at any time needed
Reply from Sue Botelho at Waterstone Mortgage ...
April 6th, 2026 02:08 PM
Congratulations, Rachel, on the new home and we hope you make lots of memories there! Unlike some others, we find that our clients need us in the 'off' hours, and we do everything we can to be available when they need us! This is a big purchase...
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I had a good experience because I met Ben . End of story!!
Reply from Ben Haughee
April 6th, 2026 03:28 PM
Thank you so much, Wayne! I'm glad to hear you had a great experience working with my team and I! It was a pleasure helping you and guiding you through the financing process! I am excited to see your custom home come to life as construction...
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Excellent response times . Clearly defined information needed. Friendly and highly professional. A very easy process from start to finish
Reply from Beth Mangum
April 3rd, 2026 01:59 PM
You totally made my day, Mr. M! Thank you for your kind words. It was truly a pleasure!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions