

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
was there every step of the way in this process I made it very easy when she was able to help us with everything that we needed to make this process go smoothly. I would definitely recommend her to anybody looking to purchase a home.
Reply from Sue Botelho at Waterstone Mortgage ...
June 5th, 2026 04:01 PM
Nancy, I appreciate your kind words and recommendation. It's wonderful to know that I could assist you throughout the process and make things easier. If you need anything in the future, please feel free to reach out.
As a Realtor here in Florida, I work with lenders all the time, and Sue Botelho has been my go-to lender for years. This month alone, she closed three deals for me—two for family members and one for a client—and I couldn't be more impressed....
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Reply from Owner
June 5th, 2026 02:32 PM
Cara, I'm truly grateful for your kind words and continued trust. It's always a pleasure working with you and being able to support your clients and family members through their home financing journeys. Helping your daughter during such a challenging...
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I truly enjoyed working with Sue. This was my first time of buy a home and Sue was very patient, understanding, and clearly explained each tast at hand.I wish there were more people like Sue in this world.
Reply from Sue Botelho at Waterstone Mortgage ...
May 28th, 2026 07:57 PM
Thank you so much, Jim, and we are so excited for you and your family! Enjoy your new home, and make LOTS of memories!
Sue is great at communication and down to help in every way
Reply from Sue Botelho at Waterstone Mortgage ...
May 28th, 2026 05:56 PM
Thank you, Chelsey! We feel that communication is key in a transaction of this nature and want to make sure that all parties involved know where we are all the time. I'm so glad we were able to help your clients!
Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from Emmanuel E
Everything was great esp the communication
Reply from Beth Mangum
May 28th, 2026 02:39 PM
Appreciate the compliment, and so happy to get you and your family into your new home! THANK YOU!
It was such a smooth transaction working with you and your team!!
Reply from Karen Johnson at Waterstone Mortgag...
May 28th, 2026 02:42 PM
Thank you very much for your 5-star review, Kiara! I'm glad you found the process to be smooth with an on-time closing! Your great real estate agent work was a strong part of the successful outcome! Great work!
Smooth process, less stressfull
Reply from Eric Putt
June 4th, 2026 02:08 PM
Charlie, I'm glad to hear that the process was smooth for you. Reducing stress is always a priority, and I'm happy I could assist in achieving that.
Todd was fantastic! He maintained transparent communication throughout the entire process and proactively shopped for homeowners insurance on my behalf, finding me an excellent rate. He truly cares about his clients and always stayed on top...
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Reply from Todd Shale
June 3rd, 2026 08:32 PM
Shanon, I appreciate your kind words and am glad to hear that my efforts made your first-time homebuying experience seamless and stress-free. It's important to me to maintain transparent communication and provide proactive support, so I'm happy...
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Jo was fantastic. Made my first time buying a home experience pretty easy. Very helpful and communicative. Highly recommended for anyone interested in purchasing a home. Thank you Jo!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions