Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,000)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(3,000)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

After speaking with several lenders in town, Sue was able to utilize her expertise to "work her magic" and get my daughter's home loan approved when no one else could! She found the perfect loan program that fit her needs. Trust me - my daughter's...

Reply from Owner

March 13th, 2019 12:00 AM

Thank you for taking the time to write this review for Sue. We're happy to hear that thanks to Sue's expansive industry knowledge, your daughter is finally a homeowner! We truly appreciate your glowing recommendation and hope to work with you...

Handled our mortgage with total professionalism

Reply from Beth Cherry at Waterstone Mortgage ...

March 6th, 2019 06:24 PM

Thank you for this recommendation, Victoria! I truly appreciate it!

Simply put, a company that does not keep it's word at the beginning can not be expected to keep their word during your mortgage .After being told, over 5 times, we confirming and triple confirming, that we qualified for DPA and other perks,...

Reply from Owner

January 8th, 2026 11:43 AM

Daniel, we understand our Branch Manager has been in contact with you. Should you have any further concerns you wish to discuss, please feel free to reach out to our Customer Relations Manager at ~~************~~.

Sue was an absolute pleasure to work with. Always communicated in a timely manner. Would recommend her and her team to anyone looking to purchase property in the local area. I will use her again in the near future for investment property. Thank...

Reply from Owner

February 5th, 2019 12:00 AM

Adam, thank you for taking the time to write this review for Sue. Communication is a key factor during the loan process. We are thrilled you are already thinking about your next loan experience with Sue! Congratulations on your new home.

Sue was very helpful throughout the whole process of purchasing my new home, always available to answer my questions. Very professional and helpful. I would recommend her to anyone that needs help with a home loan. Her office staff was also...

Reply from Owner

February 4th, 2019 12:00 AM

Alice, thank you for your review. Working with a mortgage professional, like Sue, is irreplaceable and we are happy to hear that she provided you with expert guidance and communication throughout the process. Congratulations on your new home!...

Waterstone Mortgage - Fort Walton Beach, FL has received a review with 5 star rating from Joplin B

Reply from Owner

January 8th, 2026 11:45 AM

Thank you for the 5-star rating, Joplin!

Applying for a home loan is a tedious process because of government regulations. I was very lucky to be referred to Sue Parrinella by my realtor. She is knowledgeable, thorough, kind, and always listened, with much understanding, to my venting...

Reply from Owner

January 8th, 2026 11:45 AM

Thank you for the 5-star rating and review, Bobbi. We are so glad you were referred to Sue and had such an amazing loan experience with her! We hope to work with you again, should you have future homebuying or refinancing needs. Don't be a...

Sue and her staff were awesome to work with....they found a solution that would work for us and even got us a better rate and loan than we thought we were going to get. Helpful through every step of the way.

Reply from Owner

December 31st, 2018 12:00 AM

Cole, thank you for taking the time to write this review. Finding a loan program that best fits our customers situations, is what we pride ourselves in, that and providing excellent customer service. We're thrilled you enjoyed working with...

Sue and her team went above and beyond to help us buy our first house in the wake of Hurricane Michael. She was very helpful and understanding in leading through our first home buying experience!

Reply from Owner

December 31st, 2018 12:00 AM

Thank you so much for taking the time to write this review. We're glad your first homebuying experience was a great one, thanks to Sue and her team. We hope we have the chance to work with you again, should you have any future homebuying or...

Sue Botello and her team are nothing less than amazing! I was a first time home buyer, business owner and a bit disorganized to say the least. I wanted one house we got 3/4 of the way there a few days out from close I changed my mind. I found...

Reply from Owner

January 8th, 2026 11:45 AM

Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our borrowers throughout the loan process. It sounds like Sue and her team delivered that and beyond. We hope you are...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions