Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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I loved working with Beth. She was so easy to work with. I was dreading the process, but she made it painless. She quickly answered all my questions. She helped me find the best refinancing option and rate. I loved her humor and personality....
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Reply from Beth Cummins Mangum
August 18th, 2020 12:57 AM
Thank you so much! 😊 You guys made it super easy!
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Waterstone Mortgage - Winter Park, FL
Tammy Powers, Kimberly Rivera and the rest of the team was amazing. I've had 2 other closing, and this was the smoothest one by far. They only came back to us a few times for documents prior to the final approval. Oh and did I mention they...
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Reply from Owner
January 8th, 2026 11:43 AM
Thank you for this glowing review, Gia! We are thrilled you were able to close on your new home in 3 weeks! That is crazy fast, wow! We hope you'll return with any future homebuying or refinancing needs. Thank you so much!
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Waterstone Mortgage - Winter Park, FL
Give all my information and not a word from them
Reply from Owner
January 8th, 2026 11:43 AM
Mr. Prince, we apologize if you’ve been expecting contact from one of our employees and you have not received it yet. Please reach out to our Customer Relations Manager at ************. We will help make the connection for you right away.
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When I found the property I wanted to purchase, I contacted other lenders and they were slow to respond. It's a fast-moving market, timing is important. I contacted Sue on a Friday and she worked through the weekend to secure pre-approval for...
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Reply from Owner
August 4th, 2020 12:00 AM
You're absolutely right Cari - timing is everything. We're glad to hear Sue went above and beyond in helping you close quickly, and hope you'll return with any future homebuying or refinancing needs!
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Casey McElroy
Long distance assistance and guidance was very professional and accommodating through my whole process. I should also give credit to his assistant Marissa, who has the patience of a saint. Both are a credit to their company!
Reply from Casey McElroy at Waterstone Mortgag...
July 31st, 2020 12:17 PM
Thank you for your trust and hard work throughout the process! Congrats!
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Casey McElroy
Casey was great. He helps the client and assist them really well. Always returning messages / phone calls even though I was overseas during the process. He worked with me to get the best option on my mortgage. Highly recommended, and wonderful...
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Reply from Casey McElroy at Waterstone Mortgag...
July 31st, 2020 12:18 PM
Thank you Don! You managed to stay on top of everything so quickly while being overseas and in a completely different time zone. Thank you for your hard work and congrats on the new home!
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Casey McElroy
Casey was terrific. Very conscientious always returned phone calls and kept us abreast of any issues that came up. I have had 3 mortgages and there are always issues that come up. Casey was the most attentive and proactive. You have someone...
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Reply from Casey McElroy at Waterstone Mortgag...
July 30th, 2020 08:30 PM
Thank you Jim! You were a pleasure to work with!
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Casey McElroy
Casey and his team at Waterstone Mortgage are a first class shop from start to finish! They focused on expediency and quality in identifying the right mortgage needs for my wife and I. When we found a property that required a quick time to...
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Reply from Casey McElroy at Waterstone Mortgag...
July 30th, 2020 08:32 PM
Thank you Addison! You were a pleasure to work with as well!
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Casey McElroy
Casey worked remotely with one of my buyers recently, and things could not have gone any smoother. He communicated with us regularly throughout the process and was always prompt with any questions. Would certainly work with Casey again.
Reply from Casey McElroy at Waterstone Mortgag...
July 30th, 2020 08:29 PM
Thank you Doug! You were a pleasure to work with and hope to work together soon!
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Casey McElroy
Casey not only knows his business, but has the people skills to help clients navigate what is often a complex maze of options. Highly recommend his services!
Reply from Casey McElroy at Waterstone Mortgag...
July 30th, 2020 08:29 PM
Thank you for the kind words Tuna!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions