Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,003)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(3,003)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Both Patrick Srichaiyan and his team were very thorough with our paperwork. I ask a lot of questions and like to fully understand everything that I am sign and they never made be feel like that was a problem.

Reply from Owner

January 8th, 2026 11:42 AM

Thank you for taking the time to write this review, Brittany! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Patrick and his team.

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Maximo M

Reply from Owner

January 8th, 2026 11:42 AM

Thank you for the 5-star rating, Maximo.

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Willie

Reply from Owner

January 8th, 2026 11:42 AM

Thank you for the 5-star rating, Willie. Stay in touch.

Unfortunately they are quick to get you under their wing but after that they get insulted if you ask them "why" and the team doesn't seem to communicate very well amongst each other. Felt like I got the cold shoulder many times because I asked...

Reply from Owner

January 8th, 2026 11:42 AM

We are sorry to see you feel your experience with us was only 3-star worthy, Nancy. We pride ourselves on providing top-notch service and communication and are happy we had the opportunity to help get you into your new home!

This is the second time our family has been able to finance our home through Dawn Hoffman. We first bought our home in 2015 as first time buyers, easy process, closed on time with no issues. Now, that I am retiring we were able to refinance...

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Nicolas O

Reply from Owner

January 8th, 2026 11:42 AM

Thank you for the 5-star rating, Nicolas. Don’t be a stranger.

Highly recommend Sue and Waterstone Mortgage. Great rates, and easy to work with. The software they utilize was user friendly and helped expedite the process.

Reply from Sue Botelho

January 31st, 2021 04:53 PM

Thank you so much!😘

Sue with Waterstone Mortgage was awesome! Helped me achieve the best rate for an income property refinance while we experienced historical lows. Working through COVID-19, Sue and the Waterstone team made the experience seamless. Highly recommend...

We’ve used Waterstone twice now, and both times were so happy we did! Karen Johnson and the team there made our initial loan process and now refi so simple! Highly recommend!

Reply from Owner

January 8th, 2026 11:42 AM

Thank you for taking the time to write this review, Morgan! Providing excellent customer service, throughout the loan and refinance process, is always our top priority. We're glad you received nothing but the best from Karen and her team.

Todd and his team were very attentive during our refinance. It was a smooth process and I would highly recommend using his team for future mortgage needs. Thanks Todd.

Reply from Owner

January 8th, 2026 11:42 AM

Thank you for sharing, Jason! We're thrilled to hear everything went so smoothly with your refinance process with the help of Todd and his team. We hope to work with you again in the future.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions