Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,005)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM(Open now)

Sat

closed

View All days

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4.93

(3,005)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Ryan Ashford at Waterstone Mortgage Corp made the process completely transparent as well as getting me an incredibly low interest rate. Everything was digital and instantaneous. Thank you.

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for this glowing review, Bob! We're ecstatic you had such a wonderful experience with Ryan. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

The whole process was so smooth! I never had to worry if I had questions, because everyone I dealt with was so helpful! Thank you Kevin, Tracie, and Kamillah!

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for taking the time to write this review, Elizabeth! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Kevin and his team.

Monica was great! Made the whole process stress free! She was always available and prompt with respones I would highly reccomend her!

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for this glowing review, Denise! We're ecstatic you had such a wonderful experience with Monica. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Gaston Torres was the loan advisor I worked with. He was nothing short of being the real deal. He made every step of my home buying journey a much easier one. As a first time home buyer, Gaston made sure I understood the entire process. I was...

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for this review, Sheila! We know how many questions pop up throughout the homebuying process, especially when you are buying your first home, that's why communication is key. It's sounds like Gaston went above and beyond, providing...

They were prompt, knowledgeable, provided consistent high quality service, and were patient with me as a first time homebuyer with a lot of questions.

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for this 5-star review Hanna! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. We hope you are enjoying your new home. Thanks again.

Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Steve S

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for the 5-star rating, Steve. Don't be a stranger.

UNBELIEVABLE!!! JJ and Frances worked so hard for us. Truly made us feel like we were top priority. So Grateful for all the hard work from the team at Waterstone. Thank You so Much!!!!

Reply from Owner

January 8th, 2026 11:45 AM

Thank you for taking the time to write this review, Nic! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from JJ and his team.

The entire team at Waterstone Mortgage in Winter Park were friendly and efficient during my loan process. I had an accelerated close schedule of less than 30 days and was able to close on time with no issues and, best of all, no stress! I really...

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for taking the time to write this review, Andrew! We are happy to hear your loan experience was a smooth and easy process, thanks to Barry. We look forward to working with you again, should you have future homebuying or refinancing...

After 4 months of dealing with another lender and not closing switches to this lady and bam we closed very easy to deal with polite and efficient this lady rocks

Reply from Owner

March 9th, 2021 12:00 AM

Thank you for this 5-star review Robby! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.

Heather was so helpful during the loan process, I appreciated all her detailed directions which left no room for confusion or missed documentation.

Reply from Heather Calvo

March 4th, 2021 08:02 PM

Thank you!

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions