Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,005)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.93

(3,005)

Filter by Date

Range

Filter by Rating

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Incredible service! Jo and her team were helpful and friendly the entire time and always stayed on top of the process. They were great at communicating what needed to be done and following up. Would recommend to everyone!

Reply from Owner

January 8th, 2026 11:46 AM

Thank you for taking the time to write this review, Mikey! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Jo and her team.

I highly recommend Eric and Shaun from Waterstone mortgage. They have helped me with two investment properties in Florida and most recently my dream home in Boston. The purchase in Boston was complicated due to months of construction delays...

Kevin, Kamillah, and Tracie (and the entire Waterstone Team) were exceptional throughout the lending process. As first-time homebuyers, my wife & I appreciated Kevin’s advice during the pre-approval stages; furthermore, once we found a home,...

Reply from Owner

January 8th, 2026 11:41 AM

Patrick, we appreciate you taking the time to write this review for Kevin and his team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the lending process. We hope you continue to...

Casey McElroy, thank you for all you recently did for us to ensure a great experience with a lender. You took your time, walked us through the process, and responded quickly to our complex questions. We are so happy with you and Waterstone...

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for this review, Jason! We know how many questions pop up throughout the homebuying process, that's why communication is key. It's sounds like Casey went above and beyond, providing answers to all your questions. We hope you are enjoying...

My recent refinancing was a wonderful experience. The Waterstone team did an outstanding job. They were in constant communication with me. They are 5-Star +++. I have already recommended Waterstone to others.Keep up the great work!Thanks!Maria...

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for sharing your wonderful experience with us Maria! It's wonderful how fast and easy the refinance process can be, when you have a reliable loan originator by your side.

Dawn Hoffman is the absolute Bees-Knees! She worked fast, professionally, and patiently through my refinance. Dawn assisted me with my original home loan in 2009 and was such a pleasure to work with, it felt only natural to reach out to her...

Reply from Owner

April 15th, 2021 12:00 AM

Thank you for this review, Rendition! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Dawn was there every step of the way to walk you through the refinance process. Thanks...

From the moment I was introduced to John, he proved that communication was key! From our first convo, I trusted him and Waterstone to handle my business. He told me what all I needed to submit to move forward in the pre-approval process, luckily,...

John and his team did a great job of ensuring that my family was able to get the loan we needed for our dream home! They kept us up to speed throughout the loan process and were quick to answer any questions we had regarding the overall timeframe,...

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for this review, Chris! We know how many questions pop up throughout the loan process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like John and his team went above and...

Karen Johnson was such a pleasure to work with. When we had questions, she had answers. She was a wealth of information, guidance, and clarity through the process of purchasing our first home. Her colleagues at Waterstone Mortgage worked consistently...

Reply from Owner

January 8th, 2026 11:41 AM

Wow, talk about a quick closing! We know the struggles that come with buying your first home but it sounds like Karen was able to help you close quickly. We hope you are enjoying your new home and thanks again, Carolyn.

Patrick make us feel soo comfortable and the entire process when smooth if i have to recommend for sure patrick and the entire team will help you in everything u need ❤

Reply from Owner

January 8th, 2026 11:41 AM

Thank you for the 5-star rating, Steven. Stay in touch.

2371–2380 of 3005

About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions