

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Terrible communication. During the application process, Sue randomly stopped replying to our emails (emails replying to their questions about our application and other information). If the application we submitted was going to be denied, I...
read more
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Sarah C
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for the 5-star rating, Sarah.
Eric Cotter did a amazing job closing and finishing up on time , Eric help me tremendously to get me approved and work hard with my closing… Great and awesome staff to work with, will strongly recommend to friends and family Thank you so much...
read more
Reply from Eric Cotter at Waterstone Mortgage ...
April 26th, 2022 03:47 AM
Thank you for your recommendation, Machi! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy...
read more
Mr. Aaron Duba and his team at Waterstone did an excellent job assisting us with the purchase of our new home. We had a very tight deadline for our closing, Mr. Duba and his team worked tirelessly to make it happen for us. He was always available...
read more
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for taking the time to write this review, Giselle! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Aaron and his team.
I highly recommend Sue and her team! While other places gave me a hard time and made the dream of owning a home borderline impossible. These mortgage warriors went above and beyond to make it happen! My family and I are super appreciative of...
read more
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for sharing, Ricardo! We're thrilled to hear everything went so smoothly with your homebuying with the help of Sue and her team. We hope to work with you again in the future.
Ben was absolutely wonderful! Answered every question I had and if he didn’t know the answer, he let me know how I could find it. Highly recommend! Kind, knowledgeable, friendly. Thank you, Ben! For everything!
Reply from Ben Haughee at Waterstone Mortgage ...
April 15th, 2022 06:29 AM
Thank you for your kind recommendation, Nicole! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Great experience! Worked quickly to help meet our needs and surpassed our expectations. Definitely recommend.
Reply from Owner
January 8th, 2026 10:49 AM
Thank you for your kind review, Tricia! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Casey was great. Definitely made the refi process smooth. Highly recommend.
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for this review, William! A professional, informative loan originator is essential to have by your side, during the refinance process. We're glad Casey was there every step of the way to walk you through the refinance process. Thanks...
read more
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Uziel R
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for the 5-star rating, Uziel. Stay in touch.
Fabulous to work with. Always available to answer any questions. Highly recommend.
Reply from Owner
January 8th, 2026 11:38 AM
Thank you for this 5-star review. Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
1981–1990 of 3006
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions