

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Todd was incredible and walked us through the process every step of the way. He was there to answer all our questions and updated us daily on any changes that occurred. Would recommend to anyone!
Reply from Owner
March 25th, 2025 12:00 AM
Many thanks, Zach - I greatly appreciate your feedback!
Overall experience was fantastic and we would highly recommend working with Casey McElroy and team. We requested an earlier close and they accommodated and succeeded, any questions we had were heard and answered thoroughly, and our
Overall experience was fantastic and we would highly recommend working with Casey McElroy and team. We requested an earlier close and they accommodated and succeeded, any questions we had were heard and answered thoroughly, and our
Sue and her team were absolutely amazing through the whole process. I felt confident and comfortable ever step of the way and there were no surprises. Sue made sure I understood each process as we went through it and what to expect. Not only...
read more
Reply from Sue Botelho at Waterstone Mortgage ...
June 12th, 2023 05:41 AM
Thank you for your recommendation, Brooke! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Sue and her team were absolutely amazing through the whole process. I felt confident and comfortable ever step of the way and there were no surprises. Sue made sure I understood each process as we went through it and what to expect. Not only...
read more
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, Brooke! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.
I will never use another lender. Heather saved the day when things looked bad. Thank you!
All around All Star Team
I used Kevin Murphy and Waterstone Mortgage to finance the purchase of a new home. The communication thru the selection of the mortgage and application process was excellent. Kevin explained all of our options clearly and provided regular updates...
read more
Reply from Owner
January 8th, 2026 11:36 AM
Thank you for sharing your wonderful experience with us, Edward! It sounds like Kevin was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Kevin has to his customers....
read more
Had a great experience with Sue. I had a mail out closing but she assisted in anything we needed or anything we were unsure about since this house buying process was totally new to us. The process was smooth with a good communication link between...
read more
Reply from Owner
January 8th, 2026 11:44 AM
Thank you for taking the time to write this review, Benny! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Sue. We look forward to working with you again, should you have future homebuying or refinancing...
read more
Todd, was great all the time. from the beginning to the end of the process for my loan , I truly recommend him and thank you again for all ur help.
Reply from Owner
March 25th, 2025 12:00 AM
My pleasure, Rosalba - I appreciate your kind message!
1761–1770 of 3006
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions