Everett, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
for
John Juge
John Juge was very professional and I would recommend him to anyone looking for a mortgage. He took the time to explain all the mortgage process details, ensuring I fully understood every step. He was always responsive, patient, and quick to...
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Reply from John Juge
November 21st, 2024 05:39 PM
I'm thrilled to learn about your positive experience, Tyler! It was a true pleasure assisting you with your mortgage process. I understand how it can be complex and daunting, which is why I'm always committed to providing a thorough explanation...
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for
John Juge
John was on the ball throughout the full process and helped us get the prequalification we urgently needed during the weekend
Reply from John Juge
November 21st, 2024 01:28 AM
I'm thrilled to hear that you were satisfied with the service provided, Dallin. Making sure you got the prequalification you urgently needed, even if it meant working over the weekend, was a top priority for me. Don't hesitate to get in touch...
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Ric was very knowledgeable, professional and expedient. I would recommend him to anyone looking for top notch service.
Reply from Owner
November 18th, 2024 06:19 PM
Thank you so much for your kind words, Alanna! I'm delighted to hear you had a great experience. Providing prompt, professional, and attentive service is always my goal. It was truly a pleasure assisting you and your family with your mortgage...
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Ric was prompt, professional and communicative. Thank you for your service.
Reply from Ric Harter-Loan Officer
November 13th, 2024 07:06 PM
I'm thrilled to hear that you had a positive experience, Alanna. I strive to be prompt, professional, and communicative to provide the best service. It was a pleasure working with your family on your mortgage needs. I appreciate your 5-star...
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for
John Juge
Communication was great, John answered all of my questions and the closing went right on schedule.
Reply from John Juge
November 16th, 2024 02:23 PM
Hi Michael, I'm really pleased to hear that you're satisfied with the communication and your experience with the closing process. It was a pleasure assisting you with your Mortgage needs at Highlands Residential Mortgage, Ltd. Your feedback...
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Very genuine. Really took the time to explain everything that we needed to know or any questions we had. Buying our first house and learning all the financial background of it was easy to navigate with. Really helped us get the job done.Thank...
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Reply from Owner
November 7th, 2024 08:44 PM
Thank you Tyler for your great feedback! I'm glad to hear that everything went smoothly for you. Your recommendation means a lot to me, and I appreciate your trust. If you need assistance in the future, I'm always here to help!
The communication and working through all of the steps together
Reply from Ric Harter-Loan Officer
October 30th, 2024 05:01 PM
Thank you, Kaitlyn, for taking the time to leave a review. I'm very pleased to hear that you valued our communication and the way we worked through all the steps together. At Highlands Residential Mortgage, Ltd., we strive to make the process...
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for
John Juge
Although everything didn’t always go as scheduled, I was kept up-to-date on where I was in the process and any questions I had were always answered promptly.
Reply from John Juge
November 21st, 2024 05:39 PM
I'm glad to hear that you appreciated the communication and updates, Lynnette. It's true, the mortgage process can sometimes have unexpected turns, but at Highlands Residential Mortgage, Ltd., we aim to make it as smooth and transparent as...
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for
John Juge
As is par for the course, John and the team at Highlands DELIVER. I truly don't know what kind of magical team of loan geniuses are behind the curtains, but without fail, and despite me sending an absolute barrage of tax returns and paperwork,...
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Reply from John Juge
November 21st, 2024 05:40 PM
Brandon, I'm thrilled to hear that you had such a positive experience with my team here at Highlands Residential Mortgage, Ltd. We pride ourselves on making the loan process as simple and drama-free as possible, and I'm glad we were able to...
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Easy, quick and helpful information throughout the entire process.
Reply from Ric Harter-Loan Officer
October 30th, 2024 05:00 PM
I'm thrilled to hear that you found the process to be easy and quick, Tiffany. Ensuring the customer is well-informed is a top priority here at Highlands Residential Mortgage, Ltd., and I'm glad that was reflected during your experience. I...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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