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Monday
8:30 AM to 5:00 PM
Tuesday
8:30 AM to 5:00 PM
Wednesday
8:30 AM to 5:00 PM
Thursday
8:30 AM to 5:00 PM
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed

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Disclaimer
An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
Encompass
A
Aidan W
Mount Vernon, WA
Posted on February 18th, 2024 09:20 PM
John was very communicative and helpful. He was also very good at answering any questions that we had.
Reply from John Juge
February 20th, 2024 06:50 PM
I'm truly grateful for your kind words and excellent 5-star review, Aidan. It was my pleasure to assist you and answer any questions you had. Your feedback is greatly appreciated and it reassures me that I'm on the right path in providing clients...
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B
Bhavya D
Everett, WA
Posted on February 4th, 2024 12:22 AM
Attention to detail, excellent customer service. highly knowledgeable and responsive
Reply from Ric Harter
February 5th, 2024 11:16 PM
I am deeply grateful for your review, Bhavya. I always aim to give my utmost attention to detail and provide excellent customer service. I'm thrilled to know that my knowledge and responsiveness met your expectations. Thank you for choosing...
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G
Ginna D
Lynnwood, WA
Posted on January 26th, 2024 10:00 PM
Ric was extremely helpful, communicative, attentive and just overall a joy to work with!
Reply from Ric Harter
February 5th, 2024 11:15 PM
Thank you for your kind words, Ginna! I'm thrilled to hear that you had a positive experience working we me. Your and your clients satisfaction is my top priority, and I'm pleased to know that I was able to meet your expectations. Looking forward...
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J
Jenifer M
Everett, WA
Posted on January 17th, 2024 09:24 PM
I recently had the pleasure of working with Ric Harter as the lender for my client's home purchase, and I cannot express enough how wonderful he is to work with. From the very beginning, Ric stood out for his outstanding communication skills....
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Reply from Ric Harter
January 18th, 2024 11:51 PM
Thank you, Jenifer, for your kind and detailed review. It's always a pleasure to work with someone as thorough and professional as you. Your acknowledgment of my communication skills, dedication, and commitment to client satisfaction is greatly...
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M
Miles P G
Everett, WA
Posted on January 17th, 2024 05:53 AM
He was always attentive to my questions, even after normal business hours.
Reply from Ric Harter
January 17th, 2024 05:38 PM
Thank you, Miles, for your generous comments and the perfect rating. I am glad to learn that you were satisfied with my service. I believe in being there for my customers whenever they need me, even beyond normal business hours. Your satisfaction...
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D
Douglas F S
Lacey, WA
Posted on January 2nd, 2024 08:05 PM
I ended up with a very short timeline using a non-standard option during the holidays. Ric went above and beyond keeping things moving and we made the closing date.Kept me well informed, presented great options and was just a pleasure to work...
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Reply from Ric Harter
January 2nd, 2024 08:10 PM
I'm thrilled to hear such positive feedback, Douglas! The timeline was indeed a challenge, especially during the holiday season, but I'm glad we were able to meet your closing date. Keeping my clients informed and providing them with the best...
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S
Scott L K C
Mount Vernon, WA
Posted on November 6th, 2023 12:22 AM
Ric went above and beyond every day to take care of us and give us the information that we needed. With his guidance he made this transition smooth and stress free. He would always check up on us and see how we were doing, he treated us like...
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Reply from Ric Harter
November 6th, 2023 07:24 PM
I'm deeply touched by your kind words, Scott. It was an absolute pleasure working with you and assisting with your mortgage process. Knowing that I was able to make this transition smooth and stress-free for you makes everything worthwhile....
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H
Hillary J H
Mount Vernon, WA
Posted on November 5th, 2023 02:38 PM
Ric has was a life saver in my home purchase. I cannot thank him enough for his help. He truly is a morgage guide. I am not an easy client, I ask lots of questions, need more time getting everything explained, I’m a needy client. And Ric was...
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Reply from Ric Harter
November 6th, 2023 07:23 PM
I am genuinely humbled by your kind words, Hillary. I'm glad to hear that your experience with me was a positive one. I always strive to make the home purchasing process as smooth and informative as possible, so knowing that I could alleviate...
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5.0
Encompass
A
Angie H
Defiance, OH
Posted on October 31st, 2023 12:51 PM
His communication is excellent and keeping me involved with how the loan was moving along and any issues that needed addressed so we could hit our closing deadline.
Reply from John Juge
February 20th, 2024 06:50 PM
I'm truly grateful for your kind words, Angie. It was a pleasure working with you and helping you through the loan process. Your review serves as a great motivation for me and the entire team at Highlands Residential Mortgage, Ltd. Thank you...
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5.0
Encompass
C
Corrie H
Stanwood, WA
Posted on October 25th, 2023 04:54 PM
John is a true professional in every way. I appreciate most that he is quick to respond and communicates well, not only with myself, but my clients.
Reply from John Juge
February 20th, 2024 06:51 PM
I'm incredibly grateful for your kind words, Corrie. It was my pleasure to assist you and your clients and I'm glad to hear that my responsiveness and communication skills were appreciated. I strive to maintain a high level of professionalism...
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