Everett, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
John Juge
We submitted all conditions on our approval three weeks prior to close. We were told clients whose deals were closing that month were being prioritized. We submitted new bank statements two weeks prior to close (the day they became available)....
read more
for
Kelvin Luo
Kelvin was an absolute super star! From the very get-go, he was very communicative and response. He was great to answer all of our questions. He went out of his way to find us the best option for the best rate. Thank you again Kelvin!
Reply from Kelvin Luo
September 27th, 2023 03:14 AM
Thank you very much for the compliment. I always strive to do the best job I can and I am glad my work was helpful. Best wishes and may your new home bring you many years of happiness.
for
John Juge
John is efficient and not one time during the transaction, was I concerned of the lending side.
for
John Juge
John was not only a consummate professional throughout the whole process, he went above and beyond by finding solutions as complications came up. Even as a real estate professional with years of experience, I found myself searching for a solution...
read more
for
John Juge
I wake up in the morning. I know I was supposed to be stressed about something? Oh yeah, I applied for a loan last night. I panic for a second, but then remember....it's with John, and John works at Highlands. I casually get up, make a cup...
read more
Ric Harter expertly guided my wife and I through the loan and home buying process as first time buyers. Ric knew industry best practices and trends and always had our best interests in mind. He was always available to hop on the phone to quickly...
read more
Reply from Owner
May 10th, 2023 11:34 PM
Thank you Kurt, it was an absolute pleasure to work with you and your beautiful wife. I hope you home brings you many years of pleasure and happiness!
Ric Harter had provided excellent service for my family time and time again. He helped us as first time home buyers to get into our first home and has also helped us with two refinances! Ric is reliable, so helpful and he knows this business....
read more
Reply from Owner
March 23rd, 2023 05:52 PM
Gabrielle, thank you so much for your kind review. It has been such a pleasure to work with your family over the last several years. Take care and here when you need me!
Ric was patient and explained the loan process in a clear and concise manner.
It was such a pleasure to work with someone who truly understands what his clients needs are and his customer service is top notch.
Reply from Owner
March 23rd, 2023 05:54 PM
Wow, thank you for your kind words Chris! It's always a pleasure to advise you and your family. Thank you again!
Ric is a phenominal home loan consultant! One of the truely great people in the mortgage industry. His customer service is unparalleled! I'm a real estate broker and I've had the pleasure of working with him on several occasions with buyers,...
read more
Reply from Owner
March 22nd, 2023 10:39 PM
Thank you so much for your very kind review Gentry! I'm so grateful for your continued support and partnership.
Ric was attentive to our needs without overwhelming us with information that we may or may not need. He was always available to answer any questions or concerns we had and made the entire experience as stress-free as possible. Thank you Ric...
read more
Reply from Owner
March 22nd, 2023 10:41 PM
Erika, thank you so much for your review! It was such a pleasure working with you on the purchase of your home.
161–170 of 704
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
