

Everett, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Ric was with us 100% step of the way during our buying process. Friendly, communicative and supportive are the words that come to mind. Really couldn't have asked for a better experience than what he provided. I would recommend his services...
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Reply from Ric Harter-Loan Officer
July 16th, 2024 04:28 PM
Thank you so much for your kind words, Shannon. I'm thrilled to hear that you had such a positive experience with the home buying process. It was my pleasure assisting you every step of the way and I'm very pleased that you felt supported....
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Ric was very communicative and all closing documents were prepared ahead of our closing date, so the loan application and underwriting were never a concern for us...we just were confident it would be done!
Thank you, Ric.
Reply from Owner
July 1st, 2024 06:41 PM
Thank you, Anthony, for your fantastic review. It's great to hear that you felt confident and assured during the closing process. I believe in effective communication and thorough preparation for a smooth mortgage process. Looking forward to...
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Ric was very communicative and all closing documents were prepared ahead of our closing date, so the loan application and underwriting were never a concern for us...we just were confident it would be done!
Reply from Ric Harter-Loan Officer
July 1st, 2024 06:43 PM
I'm very glad to hear you had such a positive experience, Anthony. Providing clear communication and preparing documents in a timely manner are essential aspects of my services and something I take great pride in. It's great to know these efforts...
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Ric was very responsive and informative. Everything was under his control and he took care of all big and small things. For me working with Ric was a pleasure. He took away all the burden from me.
Reply from Ric Harter-Loan Officer
July 1st, 2024 05:29 PM
Thanks for the kind words, Alexey! I'm thrilled to hear that you found our process to be well-handled and stress-free. It's always my goal to take the pressure off my clients' shoulders. Looking forward to working with you again in the future....
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John kept communication with us through the entire process!
Reply from John Juge
November 21st, 2024 05:40 PM
I'm absolutely thrilled to hear that you were satisfied with the communication throughout our process, Laura. It's critical for us at Highlands Residential Mortgage, Ltd. to keep our clients informed at all times. I greatly appreciate the stellar...
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Real estate is not 9-5, John was very easy to reach, always pleasant to talk to always willing to help. He educated the buyer and kept the team updated on the process.
Loved his customer service!
Reply from John Juge
November 21st, 2024 05:41 PM
I greatly appreciate your kind words, Cristina! I understand that real estate doesn't conform to typical business hours, and I'm glad I could be accessible and helpful throughout the process. I always strive to keep everyone involved in the...
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John was very helpful and and knowledgeable throughout my buying process. He was very polite and answered all of my questions, even if he did not know the answer right away he was open and honest and got back to me in a timely manor with the...
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Reply from John Juge
November 21st, 2024 05:41 PM
Ayanna, I am truly delighted to hear that you valued my guidance during your home buying process. It's always a priority to ensure my clients are kept informed and their queries are promptly addressed. Your satisfaction and understanding of...
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Ric Harter is very knowledgeable, very professional, and helpful. I would recommend him to anyone who is looking for a mortgage.
Reply from Owner
May 21st, 2024 04:23 PM
Thank you so much for your kind words and for taking the time to leave such a wonderful review! I'm thrilled to hear that you found me knowledgeable, professional, and helpful. Your recommendation means a lot , and I'm delighted to know that...
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I have been the treasurer of an HOA for condominiums. I had to deal with many Mortgage companies. Many of them did not seem to know what they were doing. Ric was always professional and knowledgeable. He always answered questions promptly.
Reply from Ric Harter-Loan Officer
May 28th, 2024 09:40 PM
Thank you so much for your kind words and for taking the time to leave such a wonderful review! I'm thrilled to hear that you found me knowledgeable, professional, and helpful. Your recommendation means a lot , and I'm delighted to know that...
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John is very knowledgeable and gave us great advice. He took the time to explain things to us, he answered every question we had promptly and was always available. He proactively worked with our agent and everything went really smoothly. I’d...
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Reply from John Juge
November 21st, 2024 05:41 PM
I'm glad to hear that you had a positive experience, Michael. It was a pleasure helping you navigate the process and ensuring everything went smoothly. Your feedback means a lot to me and the team here at Highlands Residential Mortgage, Ltd....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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