Bellevue, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Extremely clear, detailed and responsive! you made the process relatively pain free.
Reply from Brent Bourdeau
January 8th, 2025 03:38 PM
Thanks for your feedback, Mark. I'm glad to hear that you found the process to be clear, detailed, and relatively painless. At Highlands Residential Mortgage, Ltd., we aim to make every interaction as straightforward and responsive as possible....
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Tina and team were prompt direct, and helped us to understand everything through the process. Overall, it was a great experience.
Reply from Tina Mitchell
December 12th, 2024 05:21 PM
I'm truly grateful for your positive feedback, Nicholas! It's wonderful to hear that you found our service prompt and direct, and that you felt well-informed throughout the process. It was an absolute pleasure working with you on your mortgage....
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Tina is very knowledgeable and our transaction went smoothly
Reply from Tina Mitchell
December 4th, 2024 10:31 PM
I'm thrilled to hear that your transaction went smoothly, Renee! Your kind words mean a lot to me. It was a pleasure to help you with your mortgage needs and I'll always be here if you need any further assistance. Thank you for choosing Highlands...
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Poor comunication , confused about the process, did not seem transparent, numbers kept changing, we would've like more guidence.
Reply from Justin Buehring
November 26th, 2024 10:13 PM
Dany, I'm sorry to hear about your experience. I appreciate your feedback and understand that you were not satisfied with the communication and guidance provided. It's not typical of Highlands Residential Mortgage, Ltd., and I apologize if...
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Justin is very communicative, he searches for and considers alternative solutions for issues, and is very calming for buyers. I let everyone know about him, and hope that lots more agents take advantage of his skills and wisdom!
Reply from Justin Buehring
November 19th, 2024 04:52 PM
I'm genuinely touched by your kind words, Gay! It's always my aim to provide the best service and advice to my clients, so I'm thrilled to hear your satisfaction with my work. It's been a pleasure working with you, and I'm grateful for your...
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Tina worked with our schedule and made sure that we were well informed with every step of the process
Tina was very responsive and great about answering all our questions. She was quick to help out whenever we needed her. I would definitely recommend her to friends.
In-depth consultation, we knew exactly what we were getting in to.
Quick closing!
Communication, expediency, and overall product and service provided
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2022
Time Zone
Pacific Standard Time (PST)
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