Bellevue, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
As always, Tina is unmatched in service and efficiency. Couldn't ask for better. A true professional who understands every angle and has amazing people skills as well.
Reply from Tina Mitchell
March 2nd, 2025 09:09 PM
Thank you so much, Daniel! Your kind words mean the world to me. I'm thrilled to know that you had such a positive experience and that my approach resonates with you. It’s always a pleasure working with you, and I’m grateful for your trust...
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Tina was responsive and followed up on every question or concern we had extremely quickly. We were also kept in the loop at all times.
Reply from Tina Mitchell
March 2nd, 2025 06:20 AM
Grace, I'm so glad to hear you had a positive experience working with me. Making sure my clients feel informed and supported throughout the process is a top priority for me. Your kind words mean a lot, and it was a pleasure helping you with...
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Tina was immensely helpful and thorough every step of the way!
Reply from Tina Mitchell
March 1st, 2025 04:21 PM
Thank you so much for your kind words, Micah! I'm thrilled to hear that you found my assistance helpful and thorough. It was a pleasure working with you throughout the mortgage process, and I'm glad I could support you every step of the way....
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Tina and team are always on top of everything! She was extremely helpful, knowledgeable and kind!
Reply from Tina Mitchell
February 25th, 2025 04:58 PM
Billy, thank you so much for your kind words! I'm thrilled to hear that you felt supported and informed throughout the process. It was a pleasure working with you, and I'm grateful for the opportunity to help with your mortgage needs. If you...
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Clear effective communication!
The communications were clear and kept our process on track with no confusion
Reply from Tina Mitchell
February 14th, 2025 06:53 PM
Thank you so much, Brett! I'm really glad to hear that the communication was clear and helped keep everything on track. It's always my goal to ensure the process is as smooth and straightforward as possible. If you have any more questions or...
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We had an extremely quick turnaround (less than 30 days!) from the time we decided to purchase a property to the day we closed on it. Within that very short timeframe Tina and her amazing team processed all of our financials to receive our...
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Reply from Tina Mitchell
February 14th, 2025 05:04 PM
Sabrina, thank you so much for your kind words! It was truly a pleasure working with you on your home purchase. My team and I are thrilled that we could help make the process smooth and stress-free for you. We pride ourselves on clear communication...
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Communication was thorough and often. All my needs seem to be taken care of.
Reply from Tina Mitchell
February 7th, 2025 01:11 AM
Leslie, thank you so much for your kind words. I truly appreciate you taking the time to share your experience. I always strive to ensure clear and frequent communication, and I'm thrilled to hear it met your needs. Knowing I was able to take...
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Easy, accessible, and comparatively generous. Would Tina again!
Reply from Tina Mitchell
January 21st, 2025 04:49 PM
I'm so pleased to hear that you found the process easy and accessible, Brian! Your positive feedback is greatly appreciated. I'm thrilled that you would come back to me for future needs and I look forward to working with you again at Highlands...
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Tina and the team did an AMAZING job on this transaction for us. It was a tight timeline during the holidays with several extra things needed along the way. Thank you so much!
Reply from Tina Mitchell
January 13th, 2025 04:38 PM
Hi Anthony! I'm thrilled to hear your positive feedback, and I'm glad we could meet your needs even within a tight timeline and the holiday rush. Your kind words truly mean a lot to us at Highlands Residential Mortgage, Ltd. We always strive...
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Tina is very patient and firm in a kind way. Exactly what you need in a hurry up and wait kind of situation. She answered all of my questions - even if they were a repeat or she had already provided information in an email. Side note: I also...
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Reply from Tina Mitchell
January 12th, 2025 08:37 PM
Hi Corrie, thank you so much for the kind words and the 5-star review! Your feedback motivates me to always aim for excellent customer service. I'm happy to hear that I was able to provide the kind of support you needed through the process....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2022
Time Zone
Pacific Standard Time (PST)
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