Ruoff Mortgage - West Chester's Cover Image
Ruoff Mortgage - West Chester in West Chester, OH

Ruoff Mortgage - West Chester, OH

West Chester, OH
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • for
    Dan Farrell, Ruoff Mortgage
    Encompass
    J
    Justin D M
    Dayton, OH
    Posted on June 9th, 2023 05:25 PM
    Always very attentive and friendly, very easy to talk to and to get any necessary information from.
    Reply from Dan Farrell
    July 15th, 2023 05:21 PM
    Thanks Justin. Congratulations on your new house!!!
  • for
    Ruoff Mortgage - West Chester
    Encompass
    S
    Star N R
    Cincinnati, OH
    Posted on June 8th, 2023 04:03 PM
    Everything was great.
    Reply from Laura Lella
    June 29th, 2023 05:43 PM
    Thank you Star for your review and feedback. It was a pleasure helping you and Joe through the process in getting into your next home. If you need anything don't hesitate to reach out.
  • for
    Justin Epure, Ruoff Mortgage
    Encompass
    M
    Michael D W
    Estero, FL
    Posted on June 7th, 2023 06:49 PM
    I had the pleasure of working with Justin as our loan officer for our family's new condo, and I cannot praise him enough. From start to finish, Justin displayed exceptional professionalism, knowledge, and attention to detail. He guided us through...
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    Reply from Justin Epure
    February 5th, 2024 05:00 PM
    Thank you for the kind words! We hope you are making many more happy memories in the new place!
  • for
    Ruoff Mortgage - West Chester
    google
    R
    Renata A
    Posted on June 6th, 2023 12:46 PM
    Amazing team to work with! Patient, kind, extremely helpful! I loved my experience with them and would recommend them a thousand times!
    Reply from Owner
    June 6th, 2023 02:44 PM
    Dear Renata,Thank you so much for taking the time to share your positive experience with Ruoff Mortgage! We are thrilled to hear that our team was patient, kind, and helpful throughout the process. Your recommendation means the world to us...
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  • for
    Ruoff Mortgage - West Chester
    google
    D
    Deon C
    Posted on June 5th, 2023 07:46 PM
    Great communication.
    Reply from Owner
    June 5th, 2023 09:31 PM
    Hi, Deon. We appreciate the rating and are glad we could provide you with a positive experience!
  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    D
    Deon L C
    Cincinnati, OH
    Posted on June 5th, 2023 07:45 PM
    Great communication
    Reply from Florence Lucas | NMLS# 1901456 | Ru...
    February 15th, 2024 04:00 PM
    I'm delighted to hear that you were satisfied with our communication, Deon. Our goal at Ruoff Mortgage is to provide clear, prompt, and trustworthy service to all our clients. Your review and the perfect rating motivates us to continue delivering...
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  • R
    Ryan B
    Tipp City, OH
    Posted on June 5th, 2023 01:19 PM
    I would have liked that the whole closing process been a little smoother but I understood why it had to happen the way it did with my employment verification.
    Reply from Shannon Ryan
    June 5th, 2023 04:02 PM
    Thank you for your patience! I'm so happy that you were not delayed in moving into your beautiful home! I'm sure you have already started to make new, wonderful memories there with your family! Enjoy your summer!
  • for
    Justin Epure, Ruoff Mortgage
    Encompass
    A
    Aaron M P
    Madeira, OH
    Posted on June 2nd, 2023 05:38 PM
    Justin is a great resource. I wish I would have notified the bank about the statement and when to open and use the HELOC.
  • for
    Dan Farrell, Ruoff Mortgage
    Encompass
    C
    Caitlin R C
    Cincinnati, OH
    Posted on June 1st, 2023 05:21 PM
    As a first time home buyer, I appreciated the time that Dan and Mindy took to explain the process every step of the way. They were quick to answer all my questions and knew what they were doing. They allowed me to be confident that I was making...
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    Reply from Dan Farrell
    July 15th, 2023 05:23 PM
    We love helping first time home buyers. Thanks for the review. Congratulations!!!
  • for
    Justin Epure, Ruoff Mortgage
    ManualUpload
    N
    Nicole D
    Cincinnati, OH
    Posted on May 31st, 2023 10:20 PM
    Justin and his team were excellent throughout the process. Very communicative, knowledgeable, and friendly. The only suggestion I have for improvement is earlier communication that employment will need to be verified between initial clear to...
    read more
  • 901–910 of 1421
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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