

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Always very attentive and friendly, very easy to talk to and to get any necessary information from.
Reply from Dan Farrell
July 15th, 2023 05:21 PM
Thanks Justin. Congratulations on your new house!!!
Everything was great.
Reply from Laura Lella
June 29th, 2023 05:43 PM
Thank you Star for your review and feedback. It was a pleasure helping you and Joe through the process in getting into your next home. If you need anything don't hesitate to reach out.
I had the pleasure of working with Justin as our loan officer for our family's new condo, and I cannot praise him enough. From start to finish, Justin displayed exceptional professionalism, knowledge, and attention to detail. He guided us through...
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Reply from Justin Epure
February 5th, 2024 05:00 PM
Thank you for the kind words! We hope you are making many more happy memories in the new place!
Amazing team to work with! Patient, kind, extremely helpful! I loved my experience with them and would recommend them a thousand times!
Reply from Owner
June 6th, 2023 02:44 PM
Dear Renata,Thank you so much for taking the time to share your positive experience with Ruoff Mortgage! We are thrilled to hear that our team was patient, kind, and helpful throughout the process. Your recommendation means the world to us...
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Great communication.
Reply from Owner
June 5th, 2023 09:31 PM
Hi, Deon. We appreciate the rating and are glad we could provide you with a positive experience!
Great communication
Reply from Florence Lucas | NMLS# 1901456 | Ru...
February 15th, 2024 04:00 PM
I'm delighted to hear that you were satisfied with our communication, Deon. Our goal at Ruoff Mortgage is to provide clear, prompt, and trustworthy service to all our clients. Your review and the perfect rating motivates us to continue delivering...
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I would have liked that the whole closing process been a little smoother but I understood why it had to happen the way it did with my employment verification.
Reply from Shannon Ryan
June 5th, 2023 04:02 PM
Thank you for your patience! I'm so happy that you were not delayed in moving into your beautiful home! I'm sure you have already started to make new, wonderful memories there with your family! Enjoy your summer!
Justin is a great resource. I wish I would have notified the bank about the statement and when to open and use the HELOC.
As a first time home buyer, I appreciated the time that Dan and Mindy took to explain the process every step of the way. They were quick to answer all my questions and knew what they were doing. They allowed me to be confident that I was making...
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Reply from Dan Farrell
July 15th, 2023 05:23 PM
We love helping first time home buyers. Thanks for the review. Congratulations!!!
Justin and his team were excellent throughout the process. Very communicative, knowledgeable, and friendly. The only suggestion I have for improvement is earlier communication that employment will need to be verified between initial clear to...
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901–910 of 1421
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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