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Ruoff Mortgage - West Chester, OH

West Chester, OH

4.94

(1,421)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 795-7592

West Chester, OH

https://www.ruoff.com/lending-centers/west-chester

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(1,421)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

We are so grateful for Florence through our entire buying process! Any questions at any time of the day she answered shortly after we would reach out and helped us with every question and every problem we ran into! She was beyond patient and...

Reply from Florence Lucas | NMLS# 1901456 | Ru...

January 21st, 2024 11:17 PM

Thank you so much, Haleigh, for your kind words and the 5-star rating. I am thrilled to hear that you had a smooth buying process! My aim is always to assist to the best of my ability, answering all your questions and making the process as...

😁 first time home buyer and it was very quick and everyone was great.

Reply from Laura Lella | NMLS# 587156 | Ruoff ...

December 24th, 2023 04:21 PM

Thanks so much for your review. I loved helping you and Austin. Glad we were able to get everything wrapped up for you almost two weeks early so you can surprise the kiddos for Christmas. Thanks for allowing me to be apart of your journey.

Dan is knowledgeable and professional. He and his wife were both extremely helpful. We were closed within 3 weeks from starting the process. I would highly recommend.

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

December 26th, 2023 02:55 PM

We are truly grateful for your positive feedback. It was a pleasure to guide you through your mortgage process. It's fantastic to know that my wife and I could assist in making your experience with Ruoff Mortgage efficient and satisfying. Your...

Dan Farrell, Ruoff Mortgage has received a review with 5 star rating from Ann C

Reply from Owner

January 11th, 2024 08:05 PM

I'm truly grateful for the perfect rating, Ann. It's always a delight to hear when my customers are satisfied with their experience. At Ruoff Mortgage, we strive to provide top-notch service and positive interactions. Your feedback is invaluable...

Dan did a wonderful job. He was patient with our situation ( my husband had recently suffered a stroke that left him with a speech deficit) which was greatly appreciated. He was highly expedient and very professional. Great experience!

Reply from Dan Farrell | NMLS# 143607 | Ruoff ...

December 9th, 2023 08:44 PM

I'm truly touched by your kind words, Ann. Understanding and accommodating to individual situations is a big part of how we work, and I'm glad we were able to help during such a challenging time. Your positive feedback means the world to us....

Justin Epure, Ruoff Mortgage has received a review with 5 star rating from Ahpashionata A

Reply from Owner

February 5th, 2024 04:29 PM

Thank you so much for the great review! We are so excited for your family to move into their new home!

Everyone was Great

Reply from Justin Epure

December 7th, 2023 06:57 PM

Thank you to your family for trusting us with your mortgage needs! You guys were great to work with as well!

Laura Lella is a fantastic loan officer. Her potitive attitude is infectious. Her customer service is top knotch. Her professionalism is that which you don't see often today. I would be fully confident in sending anyone I know to Laura. Thank...

Laura Lella is amazing at what she does. I trust her fully. She made the process easy and communicated perfectly. I would send absolutely anyone to Laura and be fully confident they would be treated wonderfully.

Reply from Laura Lella | NMLS# 587156 | Ruoff ...

December 7th, 2023 11:11 PM

Awe thank you so much for your kind words! It's easy to be great when I get the chance to work with someone as wonderful as you! Thanks for giving me the opportunity to help you. :-) Now go get that wedding planning done.

Shannon and Aubrey were absolutely amazing through the whole loan process! They answered all of my questions and got everything done smoothly.

Reply from Owner

April 17th, 2024 06:44 PM

Hope you are enjoying the first spring in your new home! We are glad to assist any friends or family that need the same service level we provided you!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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