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Ruoff Mortgage - West Chester, OH

West Chester, OH

4.94

(1,421)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 795-7592

West Chester, OH

https://www.ruoff.com/lending-centers/west-chester

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

9 AM to 5 PM

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4.94

(1,421)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Dan and Mindy are an awesome team that are knowledgeable and helpful and get the job done quickly. This is our second house buying experience with them and we'll never go anywhere else!

Reply from Dan Farrell, Ruoff Mortgage

July 22nd, 2024 02:16 PM

It's great to know you felt supported by Mindy and me during your house buying process. Your repeat business means a lot to us and we're glad we could make the experience as smooth as possible for you. Thank you for choosing The Farrell Group...

Second house purchased using Dan. Wouldn’t want anyone else working in that corner for me

Reply from Dan Farrell, Ruoff Mortgage

July 22nd, 2024 01:35 PM

I'm so pleased to hear that you had another positive experience with The Farrell Group. Your continued trust in us is greatly appreciated. I'm always here to support you in your homeownership journey. Thank you for the perfect rating.

Florence was amazing to work with! She answered all of our questions promptly and professionally. Working overtime, Flo made closing on our home seamless. Smart with VA loans 10/10 would recommend!!

Reply from Florence Lucas, Ruoff Mortgage

August 2nd, 2024 03:33 PM

I'm thrilled to hear such positive feedback, Ryan! I'm glad to know that you found my support helpful throughout the process. I always strive to ensure a smooth closing for all my clients, and it's reassuring to know that the hard work paid...

Dan gave me some good advice about how we could proceed with our loan and gave me a call to reassure me that everything was on track and in good order. Mindy was fantastic and gave us detailed instructions and had great communication. They...

Reply from Dan Farrell

July 22nd, 2024 01:36 PM

Thanks for the 5-star review, Brian! I'm thrilled to hear that you are satisfied with the advice and reassurance I provided during the loan process. It's my goal to keep everything on track and make sure all is in good order. I'm glad Mindy...

We were in vacation for the two weeks prior to closing. The team kept us informed every step of the way. Since it was en estate property things got a little complicated with how to get the money from the estate to our personal account. The...

Reply from Dan Farrell, Ruoff Mortgage

July 22nd, 2024 01:39 PM

I'm thrilled to hear about your positive experience, Deborah! It was indeed a unique situation with the estate property, but I'm glad my team and I could alleviate some of the stress and keep you updated throughout the process. The fact that...

Throughout the process I received clear and helpful information as well as easy to talk to and communication. Working with everyone was simple great and easy going despite how hard I thought it would be. ---Daniel S

Reply from Shannon Ryan

July 20th, 2024 04:11 PM

Daniel, it was our pleasure to assist you in buying your first home! I hope you enjoy it for many years!

Dan and Mindy’s attention to detail as well as their communication throughout the process was fantastic. Loan Butler was very easy to use and a great tool for them to employ as well. Thank you!

Reply from Dan Farrell, Ruoff Mortgage

July 22nd, 2024 01:37 PM

We appreciate your kind words, TJ! It's wonderful to hear that you found our process and the Loan Butler tool useful. Mindy and I aim to keep our clients well-informed and to provide top-notch service. Your feedback reaffirms that we're doing...

Flo was an amazing loan officer! She was very quick to return calls and txts whether it was during normal working hours or after hours! She was knowledgeable in every aspect of the VA loan and the whole process went smoothly. If I had to recommend...

Reply from Florence Lucas, Ruoff Mortgage

July 18th, 2024 07:27 PM

I'm truly grateful for your kind words, Matthew! It was a pleasure to assist you, especially with the VA loan process. Your satisfaction and smooth experience are my top priorities, and I'm delighted to hear you felt that during our interactions....

Shannon was super nice and communicated everything to me as the process went along

Reply from Shannon Ryan

July 15th, 2024 01:56 PM

Bradley, you were a superstar in doing all the things needed to buy the home of your dreams! Enjoy the pool and your family there, and thank you for trusting me to be a small part of it!

Great experience overall

Reply from Justin Epure

August 13th, 2024 03:49 PM

Thank you for the 5 star review Sarah! It was a pleasure to work with you again!

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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