

Ruoff Mortgage - West Chester, OH
West Chester, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
good good good
Reply from Justin Epure
October 15th, 2024 02:05 PM
Thank you Hyosin! It was a pleasure to serve your family!
Flo was really quick with all responsive and was able to clear up things quickly before they became actual issues.
Reply from Florence Davis
October 15th, 2024 01:38 AM
I'm delighted to hear that you had a positive experience, Thomas. Efficiency is a top priority of mine, and I'm glad to know that it made a difference in your interactions with Ruoff Mortgage. I always strive to clarify any potential issues...
read more
Justin Epure, Ruoff Mortgage has received a review with 5 star rating from Jason L
Reply from Owner
October 15th, 2024 02:02 PM
Thank you for the 5 star review Jason! It was a pleasure to serve your family!
Excellent for my family
Reply from Justin Epure
October 15th, 2024 02:03 PM
Thank you for the review Jaesung! Congratulations on your first home!
Flo was easy to communicate with and answered any and all questions I had throughout the process. We were able to go from pre-approval to closing in less than a month. I am so grateful for the Ruoff team!
Reply from Florence Lucas, Ruoff Mortgage
October 4th, 2024 11:04 PM
Hi Michelle, thank you for your kind review. I'm delighted to hear that you found the communication easy and your questions were answered promptly. It's always my goal to make the mortgage process as smooth and efficient as possible. I'm thrilled...
read more
Dan and Mindy were available 24/7 to answer any and all of our questions! They were happy to make sure we understood the entire process and took the time to explain it to us!
Reply from Dan Farrell, Ruoff Mortgage
October 4th, 2024 07:56 PM
Hey Alexa, I appreciate your fantastic review and the 5-star rating. It's our job to ensure you're comfortable and well-informed throughout the whole process. So, it's fantastic to hear that Mindy and I succeeded in that. Don't hesitate to...
read more
Justin made everything so easy. Would recommend him to any friends or family!
Reply from Justin Epure
October 12th, 2024 08:17 PM
I'm truly humbled by your kind words, Andrew! It was a pleasure assisting you through the mortgage process. Thanks for recommending me to friends and family - I'm always here to make things easy for them just like I did for you. Always feel...
read more
I have no complaints. Dan made my journey on getting a home easy. Any hurdles that I had he made sure to get me over them. I will recommend Ruoff to everyone.
Reply from Dan Farrell, Ruoff Mortgage
October 1st, 2024 11:11 PM
I'm so glad to hear that you had a positive experience, Tiffany! It was a pleasure to assist you on your journey to homeownership. I'm always here to help navigate any hurdles that might come up. Thank you for choosing The Farrell Group at...
read more
Dan you were a big help to me and my daughter I appreciate you being patient with my daughter haha take care Dan
Reply from Dan Farrell, Ruoff Mortgage
October 1st, 2024 12:46 PM
LOL-You are welcome Charles you both were great to work with. Congrats on your new home!!!
Timely updates and speed service
Reply from Shannon Ryan
October 2nd, 2024 12:39 PM
The speed of service was in direct proportion to how quickly you both responded to our calls, texts and emails! Thank you for trusting us in a QUICK and clean transaction! Enjoy your new home!
461–470 of 1421
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us