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Ruoff Mortgage - West Chester, OH

West Chester, OH

4.94

(1,421)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 795-7592

West Chester, OH

https://www.ruoff.com/lending-centers/west-chester

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(1,421)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Sheri was the best! She made everything along the process easy to understand. I would absolutely go with Sheri next time I buy a home.

Reply from Owner

January 13th, 2025 01:21 PM

Thank you Alex! You were a pleasure to work with. I am so glad we got it done so quickly for you! Enjoy your new home!

Sheri made the whole process quick and easy. I would absolutely go with Sheri the next time I purchase a home.

Reply from Sheri Watkins

January 22nd, 2025 08:27 PM

Thank you so much, Alexander. It's very rewarding to hear such positive feedback. I'm really happy to hear that you found our process quick and easy - we aim to provide this kind of service for each and every customer at Ruoff Mortgage. I'm...

Dan and Mindy were exceptional to work with. They were quick, diligent and explained everything along the way. They made the loan process incredibly easy and I couldn't be more thankful for them through the entirety of the home buying process....

Reply from Dan Farrell, Ruoff Mortgage

January 14th, 2025 06:58 PM

It was a pleasure working with you too. We pride ourselves on making the home buying process as easy and efficient as possible, and it's always rewarding to hear that we're succeeding! Thank you for choosing The Farrell Group and for your kind...

I can't say enough great things about how smooth, efficient and enjoyable the loan process was with Florence "Flo" Davis. At every step of the way, Flo kept me informed, answered all my questions, laid out my options clearly, smoothed out any...

Reply from Florence Davis

January 31st, 2025 12:38 PM

Wow, Karen, this review truly made my day! Hearing that the process was "smooth, efficient, and enjoyable" is exactly what I strive for. I'm so thrilled I could help make your home-buying journey such a positive experience. Knowing my knowledge...

Dan and Mindy were a joy to work with. They stayed in constant communication with me through phone calls, texts and emails. Quick to respond and answered all my questions with ease. Will recommend them to my friends and family who are exploring...

Reply from Dan Farrell, Ruoff Mortgage

January 6th, 2025 05:57 PM

Hi Sara, thank you so much for leaving such a stellar review! Mindy and I are thrilled that you had a positive experience with us. We pride ourselves on being responsive and clear in our communications, so it's great to hear that we were able...

Clear instructions, timely updates, easy online doc signing technology, great service.!

Reply from Dan Farrell, Ruoff Mortgage

January 6th, 2025 06:00 PM

I'm thrilled to hear that Patrick, your feedback means a lot to me. I'm glad you found the instructions clear and the updates timely. We definitely strive to make the process as convenient as possible with technology like the online doc signing....

Flo was very personable and on too of things the whole way through

Reply from Florence Davis

January 16th, 2025 04:11 PM

I'm thrilled to hear that you had a positive experience with me, Jason! It always brings me immense satisfaction when the customer's journey is smooth and satisfying. Your kind words have truly made my day. Thank you for choosing Ruoff Mortgage...

We had a great experience with Dan. We were on a limited time restraint and Dan was able to help us with each step along the way in a timely mannor. From day one he was responsive in contacting us and helping us with our questions about the...

Reply from Dan Farrell, Ruoff Mortgage

January 6th, 2025 06:05 PM

It's always our aim to make things as easy as possible for our clients. Thank you for your kind words and for taking the time to leave this review. Looking forward to assisting you again in the future!

I really appreciate all of the hard work to get everything closed completed! This is the second time that we've worked with Dan. He was very nice and personalble. The first time went smoothly, but this second time had some issues in the process....

Reply from Dan Farrell, Ruoff Mortgage

March 25th, 2025 01:54 PM

Hello I was just on your street over the weekend and it reminded me to check in and see how things are going in your new house and glad to see your old house sold fast. Hope things are going well for you and your family!

My husband and I needed to buy a second property and as we worked with Ruoff Mortgage before we wanted to work with them again. They helped us every step of the way. Dan and his staff were always available to answer any questions we had and...

Reply from Owner

January 9th, 2025 03:25 PM

Thank you for choosing Ruoff Mortgage for your second property purchase, Nilufar! We're honored that you chose to work with us again and we're thrilled to hear that Dan and his team exceeded your expectations. We strive to build long-lasting...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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