Ruoff Mortgage - West Chester, OH
West Chester, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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closed
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9 AM to 5 PM
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Reviews from Web
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Cody Coomer, Ruoff Mortgage
Cody was awesome to work with. He was very knowledgeable and provided a lot of helpful insight and direction. Cody was easy to communicate with and readily available for any questions we had along the way.
for
Dan Farrell, Ruoff Mortgage
Sped things up to help me.
Dedicated, professional, and very helpful educating new time home buyers the loan process. Thank you!!
Reply from Owner
June 24th, 2025 04:56 PM
I hope you are enjoying your new home! We appreciated your trust in our team at Ruoff!
Shannon ryan went over and beyond to insure my closing met the deadline! as a third shifter I thought it was going to be extremely complicated but not only she messaged me in the middle of the night to meet my daily routines she constantly...
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Reply from Shannon Ryan
June 5th, 2025 07:15 PM
I'm thrilled to hear that your closing process went smoothly and met the deadline. It was my pleasure to accommodate your schedule and ensure you were well-informed throughout the process as a first-time homebuyer. Thank you for your kind words...
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for
Cody Coomer, Ruoff Mortgage
Cody was available day and night and even when on vacation and out of the country. Would highly recommend!
for
Cody Coomer, Ruoff Mortgage
Cody truly went above and beyond supporting us on closing our first home! We have been looking for almost over a year and he was extremely patient with us and helped us through every offer we placed to make sure we stayed within our budget....
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Reply from Cody Coomer
May 28th, 2025 07:24 PM
I'm thrilled to hear that your experience with the home-buying process was so positive. It was a pleasure to assist you in finding your first home, and I'm glad I could provide the support and guidance you needed. Thank you for your kind words...
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for
Dan Farrell, Ruoff Mortgage
All staff members were efficient, knowledgeable, friendly, and professional. We would work with Ruoff Mortgage again and refer anyone who is looking.
Shannon ryan is great to work
Reply from Shannon Ryan
May 12th, 2025 03:53 PM
Loved that we found a solution for you! Thank you for trusting us to get it done for you!
for
Dan Farrell, Ruoff Mortgage
Overall Ruoff was extremely responsive and provided excellent guidance in the process. Toward the end was stressful due to the multiple requests for information previously uploaded Into the portal. Also, less than one week before closing ,...
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Reply from Dan Farrell, Ruoff Mortgage
May 12th, 2025 12:40 PM
Cherri thanks for the excellent rating even though you had issues uploading documents in our Loan Butler system. As mentioned we could see they were loaded but they wouldn't image in our file manager. At the time your husband even acknowledged...
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Justin Epure, Ruoff Mortgage
Justin was bery helpful!
Reply from Justin Epure
May 17th, 2025 12:30 AM
I'm glad to have been helpful during your experience, Ethan. Thank you for your kind words and the 5-star rating. If you have any further questions or need assistance, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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