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US Financial Mortgage Lending - El Sobrante in El Sobrante, CA

US Financial Mortgage Lending - El Sobrante, El Sobrante, CA

El Sobrante, CA
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Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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  • R
    Rosaisela S
    Pinole, CA
    Posted on May 30th, 2026 01:14 AM
    Nicole and Liz were incredibly helpful to me and my family. They answered all of our questions thoroughly and went above and beyond to ensure we felt informed and supported throughout the process. Their professionalism, kindness, and dedication...
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    Reply from Nicole Donn
    June 1st, 2026 05:53 PM
    Thank you for the great review, especially the recognition of Liz, who works very hard behind the scenes.
  • E
    Esteban G
    Pinole, CA
    Posted on April 8th, 2026 03:41 PM
    Nicole and her work team were on top of every requirement we needed for the purchase of our house and always clarified every doubt we had thanks to that we were able to close our purchase I strongly recommend US FINANCIAL thank you Nicole for...
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    Reply from Nicole Donn
    April 13th, 2026 05:21 PM
    Esteban, I'm pleased to hear that my team and I could assist you with your home purchase. Ensuring clarity and meeting all requirements is always a priority for us. Thank you for your kind recommendation, and if you need any further assistance,...
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  • A
    Ana R
    Antioch, CA
    Posted on February 2nd, 2026 06:26 PM
    Nicole went out of her way to help me and assist me with my loan, returned all my call and explain every single question I had. Nicole is the Best!!
    Reply from Nicole Donn
    February 5th, 2026 06:27 PM
    Ana, I'm truly grateful for your kind words. It’s important to me to ensure that all my clients feel supported during their loan process, and I'm glad I could address your questions effectively. If you need any more assistance in the future,...
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  • D
    Dorcas M
    El Sobrante, CA
    Posted on January 27th, 2026 03:27 PM
    I will be forever grateful for her calm professional help, just what I needed when I needed it. Knowledgeable, experienced, and a pleasure to do business with. I really appreciated how she kept the process moving smoothly and as quickly as...
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    Reply from Nicole Donn
    January 30th, 2026 03:27 PM
    Dorcas, I truly appreciate your kind words. Knowing that my assistance was what you needed at the right time means a great deal to me. It's my goal to provide a knowledgeable and smooth experience for everyone I work with. If there's anything...
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  • H
    Helen N
    El Sobrante, CA
    Posted on January 22nd, 2026 07:46 PM
    Excellent staff. Polite, knowledgeable, responsive and caring.
    Reply from Nicole Donn
    January 26th, 2026 07:12 PM
    I appreciate your feedback, Helen. I'm glad to hear that you found the staff to be polite and knowledgeable. It's important to me that we provide responsive and caring service. If there's anything else I can help you with, please don’t hesitate...
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  • W
    Waliyy A
    Sacramento, CA
    Posted on December 30th, 2025 12:23 AM
    MS Donn was very kind and patience in helping us with our loan matter . She explained the whole process thorolughly and answered all of our concerns. Will definitely reccomend her and her team
    Reply from Nicole Donn
    January 2nd, 2026 09:10 PM
    Thank you, Waliyy, for sharing your positive experience. I'm glad I could assist you with your loan and provide the information you needed. If you have any further questions or future needs, please feel free to reach out.
  • A
    Anthony C
    Richmond, CA
    Posted on December 25th, 2025 02:35 AM
    Nicole provided excellent advice, proficiency, knowledge, awesome customer service, and just to all around great person to do business with.
    Reply from Nicole Donn
    December 29th, 2025 03:31 PM
    Thank you, Anthony, for your review. I'm pleased to hear that you valued the advice and service I provided. It was great working with you on your refinance, and if there's anything else I can assist you with in the future, please don't hesitate...
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  • G
    Gloria W
    Sacramento, CA
    Posted on December 19th, 2025 02:39 PM
    Nicole explained everything in detail so that we understand how the process would go. She followed up on things and stuck with us throughout the whole transaction. Very pleasant and personable and easy to work with. We love her!
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    Reply from Nicole Donn
    December 19th, 2025 05:11 PM
    Aw. I love and appreciate you guys too! Thank you for taking the time to review me.
  • A
    Anita W
    Richmond, CA
    Posted on October 30th, 2025 03:38 PM
    Great service!
    Reply from Nicole Donn
    November 3rd, 2025 09:27 PM
    I appreciate your kind words, Anita. It was a pleasure assisting you with your refinance. If you have any further questions or need help in the future, feel free to reach out.
  • H
    Harry W
    Richmond, CA
    Posted on October 23rd, 2025 05:42 PM
    Nicole found me a great HLOC in time to replace my old roof. I also have a large Credit left over in case of disaster.
    Reply from Nicole Donn
    October 24th, 2025 12:39 AM
    I'm glad to hear that the HELOC solution was able to help with your roofing needs and provide a sense of financial security. It's always my aim to address immediate concerns while ensuring flexibility for the future. If there's anything more...
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  • 10 of 154
    About
    Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)