US Financial Mortgage Lending - El Sobrante, CA
El Sobrante, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Everything went very smooth.
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Can reach at anytime
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Requests for documents was scattered over about 10 instances. Refusal of a document was atributed to me when infact it was the policy to produce documents only by mail, which they failed to do.
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Exceptional and thorough explanations of the process and answering questions throughout, as well as quick communication, especially when most needed.
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Nicole was responsive, professional and went above and beyond in helping us purchase our first house!
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Everything
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Nicole Donn was very professional and did a great job communicating with me through the loan process, I would rate her efforts as a 10!
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Nicole made a process that could be stressful into one that was bearable for a busy mother of 2 young children. She was able to break things down into easy and digestible steps and was very helpful and professional.
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Excellent customer services very knowledge.
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Nicole kept everything going even as surprises kept arising that tried to get us off track. I appreciate her thoroughness and attention to detail.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)