Consumer Direct | Santa Ana's Cover Image
Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
Company Logo
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
89%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    Chris Alvarez
    Encompass
    J
    Jason H
    Sacramento, CA
    Posted on October 2nd, 2023 03:33 PM
    Great communication and follow-up.
    Reply from Chris Alvarez
    October 4th, 2023 04:05 PM
    Thank you, Jason, it was a pleasure helping you through the process of home ownership! Enjoy your new home in great health and happiness.
  • for
    New American Funding - Stephen O'Donnell
    SFTP
    E
    Elizabeth W
    Greensboro, NC
    Posted on October 2nd, 2023 02:09 PM
    Stephen was very quick to respond and answered all my questions. He made me feel very comfortable and was able to help me understand the entire refi process.
    Reply from Stephen O'Donnell
    October 12th, 2023 02:11 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • for
    Consumer Direct | Santa Ana
    Encompass
    D
    David M H
    Sparta, MO
    Posted on October 2nd, 2023 02:06 PM
    Olivia kept us updated even when our loan went to Jeremy. If she didn't know the answer she would find out for us. It was a pleasure working with her and Jeremy both.
    Reply from Olivia Bustos
    October 12th, 2023 02:11 PM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • for
    Jonathan Marloe
    Encompass
    D
    David J H
    WISE, VA
    Posted on October 2nd, 2023 02:04 PM
    Jonathan and Charisse both work with utmost professionalism, and were always willing and ready to help in any way possible. This was a very smooth transaction, made so by how these two conduct business.
    Reply from Jonathan Marloe
    September 4th, 2025 06:20 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • for
    Consumer Direct | Santa Ana
    Encompass
    R
    Roy N D
    Jacksonville, FL
    Posted on October 2nd, 2023 02:02 PM
    Overall service
    Reply from Bassam Bandak
    October 12th, 2023 02:06 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • B
    Brian
    Posted on October 2nd, 2023 12:00 AM
    Iam just gonna say what a awesome company and Chris was wonderful the human touch makes all the difference in the world
    Reply from Owner
    July 11th, 2024 12:00 AM
    Brian, we appreciate your kind words for New American Funding and for Chris. We look forward to sharing your review with Chris and our management team. Please feel free to reach out to us, should you require any further assistance. Respectfully,...
    read more
  • M
    Michael W
    Posted on October 2nd, 2023 12:00 AM
    Ask for Tommy Burnette. He will do all he can to help you out! Great experience. He knows his stuff!
    Reply from Owner
    July 11th, 2024 12:00 AM
    Thank you for your recent review for New American Funding, Mr. Wright. We look forward to sharing your review with Tommy and our management team. Should you require any assistance, please let us know. Respectfully, Customer Service Management...
    read more
  • J
    JUSTIN P
    Posted on October 2nd, 2023 12:00 AM
    Not worth it, they are very slow and have zero communication. Wouldn’t recommend to anyone.
    Reply from Owner
    June 27th, 2024 12:00 AM
    Mr. Peoples, we welcome the opportunity to speak with you further regarding your recent loan experience. Kindly contact our Corporate Customer Service Team directly at ************, ext. 7100, so that we may identify your customer record for...
    read more
  • S
    Scott G
    Posted on October 2nd, 2023 12:00 AM
    Very nice to have a lender that actually cares about closing a loan on time!
    Reply from Owner
    June 27th, 2024 12:00 AM
    Thank you for your time to submit a review for New American Funding, Ms. Goldsborough. We always enjoy hearing our customers enjoy what we do. Please let us know if we can be of further assistance. Respectfully, Customer Service Management
  • for
    Jonathan Marloe
    Encompass
    V
    Vikki V
    Stonyford, CA
    Posted on October 1st, 2023 09:47 PM
    5eeverythinh
    Reply from Jonathan Marloe
    September 4th, 2025 06:20 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • 8941–8950 of 46234
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing