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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,834)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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If Blair or whoever knew what they were doing!!! And would communicate correctly!! as never given an idea of the way the process worked! A list of steps would have been nice. Blair had all the information from the beginning! Two weeks after...

Reply from Blair Bates

June 9th, 2026 06:01 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Brad was very accessible at anytime we needed him. He was very helpful with every step of the process.

Reply from New American Funding - Wesley Light...

June 16th, 2026 07:36 PM

Crystal, I'm pleased to hear that Brad was accessible and helpful throughout your process. It's great to know he was there for you at every step. Thank you for sharing your positive experience!

Amber Padrick remained in constant communication with us throughout the whole process. She also made sure to answer all our questions, but if she didn't know an answer, she would make sure to get back with us by the end of the night with an...

Reply from New American Funding - Wesley Light...

June 16th, 2026 04:39 PM

Angelica-Evelisse, I'm glad to hear that Amber Padrick's dedication to communication and thoroughness in addressing your questions made a positive impact on your experience. It's great to know she ensured you were kept informed throughout the...

Everyone was very helpful

Reply from New American Funding - Wesley Light...

June 16th, 2026 01:58 PM

Hjhjh, I appreciate your kind words about the helpfulness you experienced. It's great to know our team could assist you effectively.

I rarely write reviews, but Marcelo deserves recognition for the exceptional level of service he provided throughout my refinance process.From the very beginning, Marcelo demonstrated an impressive depth of knowledge and professionalism. What...

Reply from Marcelo De Matos

June 8th, 2026 07:45 PM

Aaron, I am truly grateful for your generous review and kind words. It was my pleasure to assist you throughout your refinance process and address your concerns with the attention they deserved. Your trust and appreciation mean a lot to me,...

Appreciated his communication and easy to get ahold of

Ken and Mark the process so simple and walked me through every step of the process the transparency was amaing they made what I thought was going to be a daunting process smooth and simple

Reply from New American Funding - Ken Ostrande...

May 29th, 2026 02:29 PM

it was a pleasure

He was very transparent, communicative and helpful

Reply from Jonathan Fabulich

June 8th, 2026 02:21 PM

Abigail, I'm glad to hear that you found my transparency and communication helpful. Your feedback is truly appreciated, and I'm happy I could assist you. If you have any further questions or need assistance, feel free to reach out.

Sydney is a great Loan Officer. She truly cares and handles the transaction throughout closing. She communicated clearly with the buyer. I highly recommend her to other buyers and realtors.

Reply from New American Funding - Wesley Light...

June 16th, 2026 01:54 PM

Aban, I'm glad to hear that Sydney provided such excellent care and clear communication throughout your transaction. Your recommendation means a lot, and I'm pleased she made a positive impact on your experience. Thank you for sharing your...

Mallory made my home-buying process the best by delivering excellence in customer service, trustworthiness, integrity, attention to detail, industry knowledge, strong communication skills, and honesty. Mallory was an absolute joy and pleasure...

Reply from New American Funding - Mallory Depu...

May 28th, 2026 08:57 PM

Thank you so much, Janetta, for your kind words. I'm grateful to hear that you had such a positive home-buying experience and that you valued my customer service and communication. It was truly a pleasure working with you, and if you ever need...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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