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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,150)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Customer service from both Luis and Lisa were exceptional. All information was communicated and both made sure I understood everything. They were very helpful with some of the questions that I had. Great experience.

Reply from Luis Yero

October 31st, 2024 06:22 PM

Thrilled to hear your positive feedback, Louisa! It was a pleasure to assist you throughout the process and ensure you had all the necessary information. Your satisfaction is our priority at New American Funding. Don't hesitate to reach out...

He was just generally quick to respond and get things done.

Reply from Christopher Kim

November 10th, 2024 05:37 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Luis made my loan process easy and painless. I got exactly what I was looking for, and will recommend Luis and NAF to anyone who needs similar services.

Reply from Luis Yero

October 31st, 2024 04:25 PM

I'm thrilled to hear that your loan process was easy and painless, Jacob. It's always my goal to provide exactly what you're looking for. Thank you for your high rating and for recommending me and New American Funding. We're here to support...

Tim Lentz was a great loan officer. Good communications and follow up.

Reply from Tim Lentz

November 10th, 2024 02:09 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

New American Funding - Tom DeCoro has received a review with 5 star rating from Dawn M

It got done

Reply from New American Funding - Jeff Donohue

February 26th, 2026 11:40 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

We worked together to get the best rate possible, at just the right time. Great advise

Reply from Joseph Villa

November 8th, 2024 06:36 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Michael was friendly, knowledgeable and helpful. He always followed through with what he said and took time to build a rapport, answer questions and follow up. I'd highly recommend working with him.

Reply from Michael Klein

October 30th, 2024 05:26 PM

Hi Eric, I'm thrilled to hear that you had such a positive experience with me at New American Funding. It was a pleasure helping you and I'm glad that my knowledge and dedication made a positive impact. I strive to ensure that each interaction...

The open communication and ease of process made this a pleasant experience!

Reply from Sammy Lopez

November 1st, 2024 03:48 PM

Thank You !

Working with Jeffrey Donahue at New American Funding was a fantastic experience for my client and me. He was incredibly supportive, especially when an unexpected issue arose toward the end of the process. Jeffrey was prompt in delivering the...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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