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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,946)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Communication was, at times, a bit jumbled and vague. I still have not received any communications about loan payments or due

Reply from Ken Ostrander - New American Fundin...

February 17th, 2025 07:27 PM

Thank you for the feedback...

We had a fantastic experience working with Mike Oswald at New American Funding for our FHA home loan. From start to finish, Mike was knowledgeable, patient, and incredibly helpful. He took the time to explain every step of the process, answer...

Reply from Owner

July 11th, 2025 12:00 AM

We appreciate your kind words, Daniel, regarding your loan experience and service you received from Mike. We value your feedback and the opportunity to assist with your home financing needs. Respectfully, Customer Service Management

Chris and Bobby were available and patiently explained everything.

Reply from Christopher Kim

February 26th, 2025 08:54 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Outstanding service! Our home buying experience was top notch from start to finish! I would absolutely recommend NAF!

Kari was great to work with. This was a difficult deal and she stayed with us the entire time and made sure we got to the closing table.

Kyle since day one has been upfront and transparent about all aspects of the process. He is a great communicator and knows how to simplify the process.

Reply from Kyle Jones - New American Funding

February 17th, 2025 05:08 PM

Hi Leroy, I'm really glad to hear that you felt informed and confident throughout the process! It’s important to me to make sure everything is clear and understandable for my clients, so I appreciate your kind words about my communication....

Everything was very smooth for the first purchase. Communication was great. Never felt alone during the whole

Reply from Nathan Miller - New American Fundin...

February 25th, 2025 02:14 PM

Thank you so much for your kind words and for taking the time to leave such a positive review, Staci! I'm thrilled to hear that your first home purchase went smoothly and that you felt supported throughout the process. It's always my goal to...

Mary was very responsive helpful and experienced. I liked working with her but your product needs work. You had email go down in the last 3 days before closing and no one called to tell me that or called with the very important issues we had...

Reply from Mary Woodlee - New American Funding

February 15th, 2025 05:17 PM

Thank you for the feedback, Jane. Your speedy response helped to get us to the finish line. Thank you for returning my call in response to the failed email. We're grateful that our IT Department was able to discover and resolve the issue swiftly!...

Kyle is great with my clients and is someone I trust to take great care of them

Reply from Kyle Jones

February 17th, 2025 05:08 PM

Thank you so much, Trent! I'm really grateful for your trust and kind words. It's always a pleasure working with your clients and ensuring they have a smooth experience. I'm here to help anytime you or your clients need assistance. Looking...

Todd Connoway was amazing. He was very detailed in explaining everything to me and my family. Super nice guy and his response time was very prompt.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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