

Consumer Direct | Santa Ana, CA
Santa Ana, CA

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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Lack of commiunication, tone of voice and disrespect when questions were asked and concerns raised. Very unprofessional attitude
Reply from Jerad Douglas
April 15th, 2025 03:17 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
From start to finish, they made us feel like a priority and treated us with such care and respect. The team was responsive, knowledgeable, and truly made the entire process smooth and stress-free. We felt supported every step of the way and...
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I worked primarily with Allie Penny and her team! Phenomenal! She always made herself available through text or call (my preferred method of communication). She made home buying- typically a stressful process not stressful at all! Would recommend...
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Stone and Peter made our dream of owning a home come true. They were supportive throughout the process, kept constant communication, and made us feel valued. I would recommend them 10/10! Thank you for everything you did to help this family...
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Reply from Owner
July 11th, 2025 12:00 AM
Hello Samantha, we appreciate your kind words regarding your loan experience and recognition of the service that Stone and Peter provided. We value your feedback and the opportunity to assist with your home financing needs. We hope you and...
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New American Funding - Tom DeCoro has received a review with 5 star rating from Juan H
Great experience!
Reply from Devin Powers Davis
April 14th, 2025 01:00 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Sam and Katelyn made buying our dream house a wonderful and fast process. Highly recommend!
Reply from Owner
July 11th, 2025 12:00 AM
Thank you, Aimie, for the five-star review. We appreciate the recognition regarding the service Same and Katelyn provided, and for your recommendation. Please let us know if we can be of further assistance. Respectfully, Customer Service Management...
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Excellent experience from start to finish. I highly recommend the NAF team!
Reply from Owner
July 11th, 2025 12:00 AM
We appreciate your time to submit a review, Greg, and for the recommendation. Should you require any further assistance, please let us know. Respectfully, Customer Service Management
Great experience overall.
Reply from Owner
June 27th, 2025 12:00 AM
Thank you so much for sharing your experience, David. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management
Great job, detailed information
Reply from Mallory Depuy
July 16th, 2025 04:42 PM
Thank you for acknowledging the effort I put into providing detailed information. I believe clarity is key, and I'm glad it was helpful for you. If you ever need further assistance, please feel free to get in touch.
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About
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing