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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,880)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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The process was painless, quick with excellent communication. Thanks so much!

Reply from New American Funding - Christopher ...

October 28th, 2025 09:47 PM

I'm very pleased to hear that you found the process both quick and smooth, Carole. Communication is a key focus for me, so it's great to know that it made a positive impact on your experience. If there's anything more I can help with in the...

Jenny and the team were amazing!! They made my home purchase effortless. They make you feel like you are their only client, and you get their full attention. I have already recommended them to friends who are looking into the homebuying process....

Reply from Owner

February 11th, 2026 12:00 AM

We appreciate your feedback and look forward to sharing your feedback with Jenny and your loan team. Thank you for the recommendation and we look forward to making your experience even better in the future. Respectfully, Customer Service Management...

Andrew is awesome! Transparent, makes things digestible, and patiently answers all my questions! I love that NAF sees the loan to the end. My loan officer lets me know anytime rates drop 1% or more!

Reply from Owner

February 11th, 2026 12:00 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future. Respectfully, Customer Service Management

New American Funding - Tom DeCoro has received a review with 4 star rating from CHEPE D

Reply from Owner

February 21st, 2026 12:00 AM

Thank you so much for taking the time to leave a review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Took over nine weeks to close. Shorten the time to close.

Reply from EJ Assi

November 6th, 2025 04:42 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

He was truly the best player on the team. He worked quickly, stayed on schedule, and handled every task with excellence. I would highly recommend Jaun Cruz to anyone. His professionalism and dedication really stood out. Thank you, Chery

Reply from JUAN CRUZ

October 29th, 2025 04:53 PM

Thank you so much for the kind words Chederson and thank you for entrusting me with your friends and family!

I apprciate their patience with me. I tend to overthink things especially when it comes to my family, home, and money. They always answered my phone calls and questions, even the silly questions. They were able to help me to secure a loan so...

Reply from New American Funding - Reid Sinclai...

October 31st, 2025 07:48 PM

Thank you, Annicka, for sharing your experience. I'm glad to hear that I could help ease some of your concerns and assist you in securing the loan. Your trust in me, even when you had more questions, means a lot. If there's anything else I...

Prompt and clear communication. Patience with my annoying questions. Builds trust through transparency.

Reply from Andrew Chacon

November 6th, 2025 03:18 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Friendly and personable people. Quick to respond.

Reply from New American Funding - Jeanette Rui...

October 27th, 2025 03:38 PM

Thank you and congratulations!

fast and convient

Reply from New American Funding - Nicholas Sah...

October 27th, 2025 02:34 PM

I appreciate your feedback, Robert. Providing a service that is quick and convenient is a priority for me, and I'm glad this was your experience. If there's anything else you'd like to share or any other way I can assist you, please feel free...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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