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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,868)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Unfortunately we never reserved proper communication. Email, calls and vm where never replied too.

Friendly easy to work with and kept me up today

Reply from Gabriel Rubalcava

December 15th, 2025 09:08 PM

I'm pleased to hear you found the experience friendly and straightforward, Timothy. Keeping you informed throughout the process is important to me. If there's anything more I can assist with, feel free to let me know. Thank you for your feedback!...

She was not one of my easier and more agreeable customers to guide through the home buying process, but thankfully she brought on Kyle Jones of New American Funding as her Loan Officer (chosen over many other Lender auditionees!)... Had it...

Reply from New American Funding - Kyle Jones

December 5th, 2025 07:16 PM

I really appreciate your detailed review, John. It's gratifying to hear that my efforts contributed positively to such a challenging home-buying journey. Working closely alongside professionals like you to navigate and close on the fourth offer...

All over experience with NAF and Jenny was excellent

Reply from Jenny Cho

December 15th, 2025 03:04 PM

James, I'm glad to hear that your experience with both New American Funding and myself was excellent. I appreciate you taking the time to share this feedback. If there's anything else you need or if you have any questions in the future, don't...

The communication was great, the rate was much lower than any other bank, even rocket mortgage. The only thing I would have to say is the pay off was a mess as the title company would not send the checks out for us so I had to deal with that...

Reply from New American Funding - Nathan Mille...

December 6th, 2025 12:24 AM

I'm glad to hear you were satisfied with the communication and rates, Garrett, and Victoria. I apologize for the inconvenience you faced with the payoff process through the title company. It's important to me that everything goes smoothly,...

Jeanette was great, responsive and got the job done! :)

Reply from New American Funding - Jeanette Rui...

December 5th, 2025 04:52 PM

You were great to work with :)

Great company, made the loan process very easy

Reply from New American Funding Admin

December 16th, 2025 08:46 PM

I'm really pleased to hear that you found the loan process easy, Sam. Simplifying the experience for you is what I aim to do. If there's anything else you need, feel free to reach out. Thank you for your review!

We funded our home purchase through NAF in Central Oregon, primarily working with Cory Alderman and Tracey Leslie. They were in constant communication, keeping me informed so there would be no surprises along the way. Cory and Leslie are experienced...

Reply from New American Funding Admin

December 16th, 2025 05:12 PM

Thanks for sharing your experience, Kevin. I'm glad to hear that Cory and Tracey provided such great support throughout your home purchase. Keeping you in the loop is a priority, and it's rewarding to know it made a positive impact on your...

Handed off the contract to the processor after initial submission. I was never made aware of who to communicate with. Processor never communicated with me. Document submission was dropped and the processor was unaware of a price change and...

Reply from Owner

January 11th, 2026 12:00 AM

Hello Josh, we would like to speak with you regarding the concerns you have raised and appreciate you bringing this to our attention. Please contact our Corporate Customer Service Team directly at ~~************~~, ext. 7100 to review this matter...

Tiffany Holcomb went above and beyond and made the borrowing process as easy as possible.

Reply from Owner

December 11th, 2025 12:00 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

1971–1980 of 45868

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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