AmeriSave - Troy MI

Troy, MI

4.56

(10,337)

Mortgage

Mortgage Loan Officer

Contact Info

(866) 970-7283

Troy, MI

https://www.amerisave.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.56

(10,337)

Filter by Date

Range

Filter by Rating

5 Star

80%

4 Star

10%

3 Star

2 Star

1 Star

Experience.com

4.58

(9.5K)

Zillow

4.52

(66)

Google

4.22

(704)

Show All

Reset all filters

Deborah provides excellent customer service by engaging in conversation, understanding concerns with today’s loan obstacles, providing options for financing, timely service, and follows through with any issues throughout the loan process. I...

Reply from Deborah Yassa-Price

July 17th, 2023 03:30 AM

Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...

Liza didn't seem to know what was going on towards the end of the process, and often asked me if I could reach out to the Senior Processor because she "couldn't get in touch with him." There were also multiple occurrences that I would reach...

Reply from Liza Bondareva

July 16th, 2023 02:44 AM

Thank you for sharing your feedback. Your mortgage experience is very important to our company. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You may also contact us at your convenience by...

Very knowledgable and helpful

Reply from Chelsea McEwen

July 14th, 2023 09:51 PM

Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

We revealed all information from the very beginning. It is almost like it was a week before we were supposed to close that anyone really looked at it. We felt that we were hooked in so we wouldn’t look further for loans. It ended up costing...

Reply from Tarek Fakhouri

July 14th, 2023 12:03 AM

Thank you for taking the time to complete this review. We apologize that we did not meet the high standards of excellence that we strive for. A member of our Customer Care Team will be reaching out to you shortly to address your concerns. You...

David was always communicative, professional and helpful!

Reply from David Olejniczak

July 13th, 2023 03:12 PM

We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...

Better communication Clearer instructions More transparency

Reply from Leslie Chappel

July 13th, 2023 02:23 PM

Thank you for your review as all feedback is greatly important to us. Please expect to hear from someone from our Customer Care Team shortly to further discuss your experience. You may also contact us at your convenience by calling 1-************...

Jason was very helpful, answered all questions we had as quickly as possible. Overall he made refinancing as painless as possible.!

Reply from Jason Donnenfeld

July 12th, 2023 10:37 PM

Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...

AmeriSave - Troy MI has received a review with 5 star rating from Jennifer G

Jonathan, Everything here is great!! Thank you for all that you did from the beginning, middle and finally the closing.

Reply from Jonathan Soronen

July 12th, 2023 04:25 PM

We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...

Everyone was so pleasant to deal with. Great communication and always called back when they said they would! The whole process was smooth. Thanks!

Reply from David Olejniczak

July 12th, 2023 03:46 PM

Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...

1191–1200 of 10337

About

At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Pacific Standard Time (PST)

Disclaimer

AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.