T
TowneBank Mortgage- Richmond, Glen Allen, VA
Glen Allen, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Improve timeliness of underwriting. Underwriting approval came mere hours before my closing, with several 11th-hour requests for documents. That's poor customer service. TowneFirst wanted me to trust them that they would be ready in time, with...
read more
for
Outstanding people to work with. They are very personable, keeps you informed of the processes, efficient and encouraging throughout. I’m telling all my friends and family that this is a Company with Heart!
Reply from Owner
July 23rd, 2020 12:00 AM
Aww. Thank you so much Helen! It was truly my pleasure.
for
Abby Allen
Abby was helpful and I could always reach her and it is nice to talk to a real person.
for
They are such wonderful people
Jennifer was so easy to work with. She was always on hand to answer any of my questions.
A very smooth process. Thanks!
Kaitlyn did a great job with setting up the mortgage for our new home. She walked us through each step of the process and did a great answering all of our questions. Overall it was one of the best experiences we have had getting a mortgage....
read more
for
YOU WERE ALWAYS AVAILABLE, NEVER HAD TO WAIT FOR RESPONSE, YOU GUIDANCE WAS CRUCIAL TO ME
Kristine is truely the best! She kept her cool and stayed on top of her game while I was a confused nervous wreck. I would highly recommend!
Reply from Owner
January 9th, 2026 11:08 AM
Thank you so much, Lizzie!
for
My experience with Amy & TowneBank financing team was alright, but could of been better. The actual gathering of my documents and staying in touch with the underwriting staff was fine, no issues there. My area of concern is that not all fees...
read more
Fast, honest, and great communication.
3401–3410 of 4968
About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.