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TowneBank Mortgage- Richmond, Glen Allen, VA
Glen Allen, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kaitlyn Taylor has received a review with 5 star rating from O T !
Although this was my first experience it was a great experience
i was a bit nervous about it but it was great
Kaitlyn was great. From start to finish Kaitlyn answered every question that we had even the ones that we asked multiple times she still had patience with us. For that we are thankful to have had her.
I had sent Kaitlyn the same email that I had sent to another person with this company who was not very responsive. With that same email and information Kaitlyn gave us guidance and instructions on every step. Any question that we had even ifnit...
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Amy communicated by email eith me since I have limited phone time during the day. If she needed to speak with me she would set up a time so I could work it in my schedule
Chris was very responsive and communicated our status frequently. Chris was not only professional but brought a personnel feel to the entire process.
Reply from Chris Norwood
September 11th, 2026 03:42 PM
Thank you, William, for the kind words! You and your family were wonderful to work with. Thank you for trusting my team and I on this important home purchase. Please know my team and I are always here for all your home financing needs!
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Mary White has received a review with 5 star rating from Kevin A
Reply from Owner
September 18th, 2026 03:30 PM
I’m thrilled that you're satisfied with the experience. I’m always available if you need help with mortgage approval or loan planning. Don't hesitate to contact me for any mortgage assistance.
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The communication, timeliness, knowledge team made my experience with you guys feel amazing and smooth.
Reply from Mary White
September 12th, 2026 02:10 AM
Kevin, thank you for your kind words. It was a joy and pleasure working with you in this exciting venture to purchase your first home. I am so glad that you found out communication, attention to timelines and knowledge helped make your experience...
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Chris was fantastic to work with throughout the entire home-buying process. He was always incredibly responsive and available to answer questions quickly, which made what can be a stressful process feel much easier and more manageable.Whenever...
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Reply from Owner
September 11th, 2026 03:45 PM
Thank you Jaci for taking the time to write such kind words. It is always an honor when my team and I are trusted with the biggest financial decision of your life, we do not take that lightly. Please know my team and I are always here for you...
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Chris was fantastic to work with throughout the entire home-buying process. He was always incredibly responsive and available to answer questions quickly, which made what can be a stressful process feel much easier and more manageable.Whenever...
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Reply from Chris Norwood
September 9th, 2026 07:47 PM
Thank you so much for the kind words! You and Joey were an absolute pleasure to work with. My team and I wish you both a lifetime of new memories, happiness and blessings in your new home. Please know my team and I are always here for any and...
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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