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TowneBank Mortgage- Richmond, Glen Allen, VA
Glen Allen, VA
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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You and Matt were the best team i could get. You went the extra mile to get it all pull together on short notice. Which made it more difficult, but it went smoothly, was my daughter is in NM. Great job getting us both through this process....
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I was Confident you would provide the guidance I needed during this process. You were always available when I felt confused and was willing to explain ( with patience) to clear my mind.you were the best!!!Thank you so very much.
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Kaitlyn will get you where you need to be , she is very understanding and patient with her clients
Me and my wife just closed on a wonderful home thanks to Kaitlyn
Although this was my first experience it was a great experience
i was a bit nervous about it but it was great
Reply from Kaitlyn Taylor
September 25th, 2026 08:05 PM
Your kind words truly mean a lot to me! I’m always happy to provide guidance on mortgage-related matters whether it’s for refinancing or future planning.
Kaitlyn was great. From start to finish Kaitlyn answered every question that we had even the ones that we asked multiple times she still had patience with us. For that we are thankful to have had her.
Reply from Owner
September 25th, 2026 01:17 PM
Thank you for sharing your positive experience with me! It was great working with you. I look forward to helping again with any future home loan or refinance needs.
I had sent Kaitlyn the same email that I had sent to another person with this company who was not very responsive. With that same email and information Kaitlyn gave us guidance and instructions on every step. Any question that we had even ifnit...
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Reply from Kaitlyn Taylor
September 24th, 2026 07:00 PM
Thank you for choosing me for your mortgage needs, I don’t take that lightly. Your positive review encourages me to keep delivering excellent service. I’m always here to assist with FHA, VA, or conventional loan options whenever you need it....
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Amy communicated by email eith me since I have limited phone time during the day. If she needed to speak with me she would set up a time so I could work it in my schedule
Reply from Amy Magorian
September 23rd, 2026 02:04 PM
I am grateful for your positive feedback. It means a lot to know you had a great experience. Helping clients navigate the mortgage process and find the right fit whether it’s a VA loan, FHA loan or conventional mortgage is what I’m passionate...
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Chris was very responsive and communicated our status frequently. Chris was not only professional but brought a personnel feel to the entire process.
Reply from Chris Norwood
September 11th, 2026 03:42 PM
Thank you, William, for the kind words! You and your family were wonderful to work with. Thank you for trusting my team and I on this important home purchase. Please know my team and I are always here for all your home financing needs!
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Mary White has received a review with 5 star rating from Kevin A
Reply from Owner
September 18th, 2026 03:30 PM
I’m thrilled that you're satisfied with the experience. I’m always available if you need help with mortgage approval or loan planning. Don't hesitate to contact me for any mortgage assistance.
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The communication, timeliness, knowledge team made my experience with you guys feel amazing and smooth.
Reply from Mary White
September 12th, 2026 02:10 AM
Kevin, thank you for your kind words. It was a joy and pleasure working with you in this exciting venture to purchase your first home. I am so glad that you found out communication, attention to timelines and knowledge helped make your experience...
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About
TowneBank Mortgage. NMLS 512138. Equal Housing Lender.
TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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