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TowneBank Mortgage- Richmond, Glen Allen, VA

Glen Allen, VA
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TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
1%
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1%
Reviews from Web
  • N
    Neil D R
    Cumberland, VA
    Posted on September 16th, 2023 12:27 PM
    Kristine,Thank you from the bottom of my heart for all of your help along the way on my second home!! Working with you has truly been a pleasure each time and if/when I buy again, we can go for number 3!!You are so responsive, so kind, thorough,...
    read more
    Reply from Kristine Arbogast
    October 1st, 2025 02:44 PM
    We're grateful for your positive review and hope to work together again in the future.
  • for
    Abby Allen
    Encompass
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    Wendy S P
    Richmond, VA
    Posted on September 15th, 2023 12:14 PM
    Knowledgeable, informative, helpful, accessible, and available. Thank you!
    Reply from Abby Allen
    October 1st, 2025 02:43 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
  • R
    Robert S J
    Glen Allen, VA
    Posted on September 13th, 2023 01:52 PM
    Very professional and timely. Provided great advice.
    Reply from Kristine Arbogast
    October 1st, 2025 02:44 PM
    We're grateful for your positive words. We're here to provide support for all your mortgage needs.
  • T
    Troy P
    Posted on September 13th, 2023 01:24 PM
    Kristine and Towne Mortgage were beyond great in purchasing our home. Whenever I had questions, they were answered in minutes. The portal was great to work with for status and documentation, and e-signing made our closing a painless, less than...
    read more
    Reply from Owner
    January 9th, 2026 10:39 AM
    Thank you, Troy!
  • T
    Troy A P
    Powhatan, VA
    Posted on September 13th, 2023 01:24 PM
    Working with Kristine for my mortgage was a great experience. Communication was on time, bi-directions and accurate every time. Whenever I had a question it was answered in a matter of minutes. The portal was great to use and made the process...
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    Reply from Kristine Arbogast
    October 1st, 2025 02:44 PM
    We're thrilled that you're satisfied with our service. Don't hesitate to contact us for any mortgage assistance.
  • A
    Alexander P I
    Posted on September 11th, 2023 07:05 PM
    ONE HAPPY FAMILY. WE WORKED WITH CHRIS IN 2015 AND 2023. FRIENDLY, PERSONAL, PROFRESSIONAL. *Bonus star if Chris keeps the beard!
    Reply from Owner
    September 18th, 2023 02:29 PM
    Thank you, Alexander! I appreciate your continued support of me and my business! It is always a pleasure working with you.
  • A
    Alexander P
    Chesterfield, VA
    Posted on September 11th, 2023 07:03 PM
    I worked with this same team 8 years ago on my first home. Now here we are again on my dream home. I would recommend this team to anyone and everyone! *Bonus points if Chris keeps the beard! :)*
    Reply from Chris Norwood
    September 11th, 2023 07:39 PM
    Thank you, Alexander for trusting me and my team again!! it was an absolute honor to work with you and your growing family again. I think the beard is here to stay :). Enjoy your new home!
  • M
    M M
    Posted on September 8th, 2023 11:24 PM
    ⭐️I cannot stress enough the caution I'd advise when considering Towne First Mortgage for your home financing needs, especially if you end up dealing with Kaitlyn. The lack of professionalism and competency shown throughout the process was...
    read more
    Reply from Owner
    January 9th, 2026 10:39 AM
    Hi there. Thank you for your time and taking our call the other day in response to your experience while working with us. We're sorry to hear that you had an unpleasant experience. We understand how frustrating this can be and we apologize...
    read more
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    Douglas T M
    Henrico, VA
    Posted on September 6th, 2023 05:38 PM
    Jay consistently communicated clearly and promptly even while out of town with her family. Her manner was efficient and professional at all times.
  • J
    James D B
    North Dinwiddie, VA
    Posted on September 6th, 2023 01:53 PM
    Chris was great to work with and super helpful!
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    About
    TowneBank Mortgage. NMLS 512138. Equal Housing Lender. TowneBank Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. TowneBank Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
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