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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
96%
4 Star
3%
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0%
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Reviews from Web
  • J
    JANET L H
    Suffolk, VA
    Posted on December 20th, 2024 02:47 PM
    great customer service, kept informed all along the way
    Reply from John Hamilton
    December 27th, 2024 02:52 PM
    Your review is greatly appreciated. We're excited to continue being your trusted lender.
  • B
    Brennan G
    Virginia Beach, VA
    Posted on December 19th, 2024 04:05 PM
    Our experience with Nick Russo and Towne Mortgage was outstanding due to their punctuality, professionalism, honesty, and dedication to educating us throughout the mortgage process. They consistently met deadlines, communicated transparently,...
    read more
    Reply from Nick Russo
    December 26th, 2024 04:08 PM
    Your review encourages us to keep delivering outstanding service. We're just a phone call away if you ever need assistance.
  • J
    JOHN M C
    Suffolk, VA
    Posted on December 18th, 2024 02:47 PM
    Both Marcella and Bubba and everybody else involved made it a great experience
    Reply from Bubba Fleming
    December 25th, 2024 02:48 PM
    We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
  • E
    Eric
    Posted on December 17th, 2024 09:03 PM
    Nick, Lisa, and Traci worked excellently as a team, and ensured that my mortgage and buying experience was great! Highly recommended, and have provided superior service for myself and friends multiple times.
    Reply from Owner
    January 9th, 2026 11:04 AM
    Thank you, Eric! I'm so glad that my team was able to provide the service you deserve! Please let us know if there is anything you need!
  • E
    Eric D
    Floyd, VA
    Posted on December 17th, 2024 09:02 PM
    Nick, Lisa, and Traci worked excellently as a team, and ensured that my mortgage and buying experience was great!
  • L
    Lori E B
    Kill Devil Hills, NC
    Posted on December 17th, 2024 03:39 PM
    Great communication and service.
    Reply from John Hamilton
    December 18th, 2024 01:17 PM
    Thanks very much for your kind words Lori….greatly appreciated :)
  • S
    Susan C
    Posted on December 14th, 2024 08:25 PM
    Very professional, knowledgeable & efficient! Easy and enjoyable to work with.
    Reply from Owner
    January 9th, 2026 10:59 AM
    Thank you, Susan! It was a pleasure working with you!
  • S
    Susan S C
    Franklin, VA
    Posted on December 14th, 2024 08:23 PM
    Very professional and knowledgeable . I felt my best interests were your main concern. Thank you for meeting my financial needs so efficiently.
    Reply from Gwyneth Griffith
    December 30th, 2024 06:30 PM
    I am overjoyed to hear that you felt well taken care of during your process with us, Susan. It's always my goal to ensure that my clients' needs and best interests are at the forefront. Your kind words mean a lot, as does your positive review....
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  • P
    Perla Y P
    Waynesboro, VA
    Posted on December 14th, 2024 01:32 PM
    Jay helped us make this process as smooth as possible for us. As a first time homebuyer, this process was initially very confusing but Jay was able to be very patient with us and explained the process very thouroughly. I will be recommending...
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    Reply from Jay Domenic
    December 16th, 2024 02:54 PM
    Thank you, Perla. It was a pleasure helping you and Angel buy your first home.
  • T
    T O
    Posted on December 13th, 2024 12:03 AM
    Ryan Lawrence has received a review with 5 star rating from T O
    Reply from Owner
    January 9th, 2026 10:43 AM
    Thank you so much for your review!
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
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