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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
96%
4 Star
3%
3 Star
0%
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0%
Reviews from Web
  • A
    Anissa A C
    Smithfield, VA
    Posted on April 7th, 2025 12:24 AM
    Gwyneth was easy to work with, communicated quickly and clearly. Very friendly and professional. The app was super great too, always knowing what docs were needed.
    Reply from Gwyneth Griffith
    April 14th, 2025 12:21 AM
    Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
  • B
    Byron C
    Posted on April 7th, 2025 12:18 AM
    Great numbers and communication. Always available to discuss concerns and provide clear direction and information to ensure best interest rate and closing costs.
    Reply from Owner
    January 9th, 2026 11:21 AM
    Thank you, Byron! I'm glad I was able to provide an enjoyable mortgage process for you!
  • B
    Byron A C
    Smithfield, VA
    Posted on April 7th, 2025 12:17 AM
    Great numbers and communication. Always available to discuss concerns and provide clear direction and information to ensure best interest rate and closing costs.
    Reply from Gwyneth Griffith
    April 14th, 2025 12:18 AM
    We're delighted to have met your expectations. We look forward to serving you again in the future.
  • B
    Brittany H
    Chesapeake, VA
    Posted on April 4th, 2025 12:18 PM
    You were always right there beside us. You were knowledgable.and helpful. You were always available when we needed you or made sure you were quick to reply. Thank you!
    Reply from Whitney Oertel
    April 11th, 2025 12:22 PM
    Thank you for sharing your positive experience. We're honored to be your trusted mortgage advisors.
  • B
    Brittany
    Posted on April 4th, 2025 12:00 AM
    Such a great experience working with Whitney! She is so helpful and right by your side the whole time!
    Reply from Owner
    January 14th, 2026 12:00 AM
    Thank you so much, Brittany! It was a pleasure working with you!
  • T
    Tatiana S
    Posted on April 3rd, 2025 04:26 PM
    We worked with Lauren for our first home purchase, and we couldn’t have asked for a better experience. Lauren was incredibly communicative and kept us informed every step of the way. What we expected to be an overwhelming and stressful process...
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    Reply from Owner
    April 4th, 2025 01:28 PM
    Thank you so much, Tatiana! It was truly an honor to get to play a role in the purchase of your first home!
  • T
    Tatiana S
    Chesapeake, VA
    Posted on April 3rd, 2025 04:19 PM
    Literally everything. You were incredibly communicative and kept us informed every step of the way. We expected our first mortgage experience to be overwhelming and stressful, but you and your amazing team made it smooth and straightforward....
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    Reply from Lauren Phipps
    April 10th, 2025 04:22 PM
    We're grateful for your positive review and hope to work together again in the future.
  • T
    Thien L W
    Yorktown, VA
    Posted on April 3rd, 2025 12:17 PM
    Ryan was very responsive and answered any questions we needed. As a first time homebuyer , we has lots of unknown, Ryan being availanle with a phone call was great. Comminication was the best factor in the high rating.
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    Reply from Ryan Lawrence
    April 3rd, 2025 02:19 PM
    Thanks Thien for the awesome review. It was a pleasure working with you!
  • P
    Payton A
    Posted on April 3rd, 2025 02:48 AM
    Nick Russo has received a review with 5 star rating from Payton A
    Reply from Owner
    January 9th, 2026 11:21 AM
    Thank you, Payton!
  • P
    Payton E A
    Chesapeake, VA
    Posted on April 3rd, 2025 02:48 AM
    Our experience was very enjoyable. There was never a time where we felt we couldn't ask a question and when we did, we always received a response. More specifically, our cries for help were effortlessly answered during your ski trip! Very grateful...
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    Reply from Nick Russo
    April 10th, 2025 02:48 AM
    Thank you for choosing us for your mortgage needs. Your positive review encourages us to keep delivering excellence.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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