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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
96%
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3%
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Reviews from Web
  • M
    Mary A G
    Hertford, NC
    Posted on August 30th, 2025 05:56 PM
    Look forward to speaking with management. We just have some suggestions that could have made our experience better.
  • A
    Angelina F
    Posted on August 30th, 2025 04:13 PM
    Whitney West has received a review with 5 star rating from Angelina F
    Reply from Owner
    January 9th, 2026 11:26 AM
    Your review motivates me to maintain our high standards, Angelina. Don't hesitate to contact me for any assistance.
  • A
    Angelina M F
    Virginia Beach, VA
    Posted on August 30th, 2025 04:13 PM
    It was a very smooth and great experience. Whitney was very attentive. Any questions or concerns I had were quickly answered or dealt with.
    Reply from Whitney West
    September 6th, 2025 04:13 PM
    Your review is greatly appreciated. We're excited to continue being your trusted lender.
  • C
    Charlotta J
    Norfolk, VA
    Posted on August 30th, 2025 03:28 PM
    Ease. Questions answered. Very attentive.
    Reply from Lauren Phipps
    September 2nd, 2025 08:36 PM
    It's great to know that you found the process smooth and that your questions were answered. I appreciate your recognition of my attentiveness and sincerely thank you for sharing your feedback! Wishing you many happy years in your new home sweet...
    read more
  • J
    JULIE W M
    Powhatan, VA
    Posted on August 30th, 2025 03:54 AM
    Johm was very helpful and timely in answering all question. He kept us updated throughout the entire process. Our Realtor complimented him to us on how well he followed up with her .
    Reply from John Hamilton
    August 30th, 2025 04:05 AM
    Thank you for the kind words Julie. Also….Thank you for allowing me to help you and Kirk with the financing of your new home. It’s an awesome property and I hope y’all love it. Thanks again.
  • A
    Angela L M
    Camden, NC
    Posted on August 29th, 2025 02:55 PM
    Whitney is the ultimate professional! I would recommend her to anyone
    Reply from Whitney Oertel
    September 5th, 2025 02:55 PM
    Your review means the world to us. We're here to support you every step of the way.
  • A
    Angela M
    Posted on August 29th, 2025 12:00 AM
    The loan process was so easy thanks to Whitney.!
    Reply from Owner
    January 14th, 2026 12:00 AM
    I'm excited to continue serving you with dedication and expertise in the future, Angela.
  • S
    Stacy A R
    Currituck, NC
    Posted on August 27th, 2025 11:50 PM
    Gwyneth went above and beyond and made the process easy! She knows her stuff and found the best loan options and rates for us.
    Reply from Gwyneth Griffith
    September 3rd, 2025 11:51 PM
    We're honored to have received your positive feedback. We're here to assist you whenever you need.
  • R
    Richard A B
    Norfolk, VA
    Posted on August 27th, 2025 09:44 PM
    Smooth, timely, and easy process.
    Reply from Lauren Phipps
    September 2nd, 2025 08:34 PM
    Thank you for sharing your experience, Richard. I'm pleased to know that the process went smoothly and efficiently for you. If there's anything further I can assist with, please feel free to reach out.
  • L
    Larry W
    Virginia Beach, VA
    Posted on August 25th, 2025 03:12 PM
    You worked with us to reduce our closing costs. The entire process was smooth. Too bad the closing was not as efficient.
    Reply from Nick Russo
    September 1st, 2025 03:12 PM
    We're thrilled to have left a positive impression on you. We're ready to assist you again at any time in the future.
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
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