Towne Mortgage, Norfolk, VA

Norfolk, VA

4.93

(4,972)

Mortgage

Mortgage Loan Officer

Contact Info

(757) 491-6300

Norfolk, VA

https://townemortgage.us/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(4,972)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

I wish your team would have had more attention to detail and organization throughout the process. We had several things sent to us with wrong information (names, addresses), which continued to delay the process. I also had to ask for clarification...

Renea was great to work with; she made the entire process of applying for a mortgage and buying my first house extremely easy and stress free. She was always available to answer my questions and extremely fast at replying to emails and was...

Whitney Oertel has received a review with 5 star rating from Alexis G

Reply from Owner

January 9th, 2026 11:04 AM

Thank you Alexis!

This has been my second time in as many years, and each experience was great!

Buying a home is one of the most nerve-racking endeavors one can undertake. It’s confusing, it’s frustrating, and sometimes exhausting and that’s almost anywhere you go for a mortgage. Nick and his team was fantastic to work with. They clearly...

We recently moved to this area, had not bought a home in years. Communication was poor, it seemed every time I turned around their was someone new working on our loan. One of the phone numbers of the individuals on her email, didn't accept...

She is the best. She answers all questions, anytime and any day. I would not work with anyone else.

Reply from Owner

January 9th, 2026 11:03 AM

Thank you, Bob!

No matter what day of the week, time of the day or whatever the question was Whitney always responded with the information I needed. She ever answered questions for me, months after our transaction when we were selling our home.I would not...

Very prompt and informative thank you for your help

Fantastic experience with Nick Russo and his team. Highly recommend giving him a call

Reply from Owner

January 9th, 2026 11:05 AM

Thank you Tom!

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About

Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

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