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Towne Mortgage, Norfolk, VA
Norfolk, VA
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Whitney was always available for any questions I had regarding the loan and the process. She always got back to me in a timely manner, and was always very friendly, positive and patient.
Words cannot even describe the total gratitude we have to Whitney Oertel! This is a mortgage broker like no other! Whitney has literally been available ALL the time, she needed to field calls from us at all hours and either picked up or returned...
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Did what he said he was going to do and when he was going to do it.
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Whitney was very helpful and informative throughout our entire home buying process. It was our first time buying a home but we felt very comfortable and trusting due to Whitney's honesty, knowledge, experience, and friendliness.
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Towne Mortgage
Stefanie and her team were responsive and supportive throughout the process. So thankful they were part of my new home buying team!
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Nick and his team are the best of the best! They were professional, organized, and quickly answered any question we had about the home loan process. I can't recommend Nick enough.
Reply from Owner
January 9th, 2026 11:05 AM
Thank you so much Jillian!
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Nick and his team were professional, responsive, and organized. We felt that our home buying experience as a whole was exceptional, and a large part of that was Nick. He couldn't have made the home loan process any easier! I would highly recommend...
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From day one all the way through the home purchase, Nick and team were amazing. If we had questions (they were typically answered before we even knew we had them), someone was there to explain complex processes in a way that we could understand....
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They were able to work with us on keeping our closing date on our new home on the same day as we we’re selling our old home. Everything worked out perfect.
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Whitney West has received a review with 5 star rating from Edhiko
Reply from Owner
January 9th, 2026 11:02 AM
Thank you!
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About
Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you.
Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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