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Towne Mortgage, Norfolk, VA

Norfolk, VA
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Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience ... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • V
    Venelina A M
    Virginia Beach, VA
    Posted on April 3rd, 2026 02:44 PM
    Nic is very knowledgeable and punctual professional. He made the process too easy. Thank you so much!
    Reply from Nic Futrell
    April 10th, 2026 02:44 PM
    We're delighted that you had a positive experience with us. Count on us for all your future mortgage endeavors.
  • J
    Joan S R
    Charlottesville, VA
    Posted on April 1st, 2026 01:43 PM
    You did!! You are knowledgeable, personable, and caring, and you made me feel very special all throughout the process. Thank You for your kindness and expertise. 🫶
    Reply from Gwyneth Griffith
    April 8th, 2026 01:44 PM
    Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
  • for
    Bubba Fleming
    Encompass
    J
    Jason H
    Temperanceville, VA
    Posted on March 31st, 2026 07:42 PM
    Just had issues with navigating between accounts Multiple times. Sometimes the documents would be available on phone and sometimes only via computer. I do not own a personal computer so that made things difficult as I am not supposed to do...
    read more
  • for
    Bubba Fleming
    Encompass
    J
    Jamie H
    Temperanceville, VA
    Posted on March 31st, 2026 02:10 PM
    Working with Bubba was seamless. Excellent service from start to finish. Bubba is knowledgeable, responsive, and took the time to clearly explain every step of the process.
    Reply from Bubba Fleming
    April 7th, 2026 02:11 PM
    We're grateful for your positive review and hope to work together again in the future.
  • G
    Griffin D
    Woodbridge, VA
    Posted on March 31st, 2026 12:22 PM
    Very helpful and communicating!
    Reply from Lauren Phipps
    April 7th, 2026 07:53 PM
    We're grateful for your positive words. We're here to provide support for all your mortgage needs.
  • T
    Thomas L B
    Hertford, NC
    Posted on March 30th, 2026 12:12 PM
    Except for misunderstanding on deadlines all requests for data was easy to upload to get to close. The app was not that easy to figure out, but still was simple once figured out.
  • I
    Ian D
    Posted on March 29th, 2026 09:53 AM
    Mr John Hamilton patiently guided me to navigate this stressful process. He is a true professional and great communicator. I appreciate all the help and I am very grateful. Thank you
    Reply from Owner
    March 31st, 2026 12:15 AM
    Thanks again sir…. I’m truly grateful for you and appreciate your business. Take care :)
  • I
    Ian P D
    Norfolk, VA
    Posted on March 29th, 2026 09:53 AM
    Thank you for patiently guiding me to get thru a stressful process. I appreciate you sir, you are a true professional and you are so great at what you do .
    Reply from John Hamilton
    March 31st, 2026 12:13 AM
    Thank you so much for the kind words Ian. It was my pleasure. Great to work with you….and I hope you love your new home sir.
  • M
    Marc H Y
    Virginia Beach, VA
    Posted on March 28th, 2026 08:02 PM
    Nic was extremely responsive and provided a wealth of knowledge regarding the market, rates and the local area. He was easy to work with and very professional and effective. We would definitely work with Nic again, if we have the opportunity....
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    Reply from Nic Futrell
    April 6th, 2026 01:14 PM
    We're grateful for your positive words. We're here to provide support for all your mortgage needs.
  • W
    Walmeka W
    Toano, VA
    Posted on March 28th, 2026 07:49 PM
    Ryan was incredible from start to finish! He eased my mind when my anxiety got the best of me. I would like to thank Ryan and the rest of the team at TowneBank Mortgage for excellent customer service. I will recommend Ryan to anyone in the...
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    Reply from Ryan Lawrence
    March 28th, 2026 08:38 PM
    Thanks Meka for the 5 Star review. You were an absolute pleasure to work with!!!
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    About
    Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. Our professional experience and solid business relationships with local Realtors®, builders, and appraisers are assets to you. Towne Mortgage offers a wide array of loan programs to provide you with the best possible fit for your needs. We are excited to work with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
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