The Money Store - Chicago, IL
Chicago, IL
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
9 AM to 1 PM
Sun
closed
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Reviews from Web
for
Bruce was clear, communicative, and had great expertise!
Reply from Bruce Bufe
October 28th, 2025 11:01 AM
Thanks Liz. I am glad to hear that you found my communication and expertise helpful. I'm here to assist you whenever needed and am grateful for the opportunity to work with both you and Ryan. Thanks for the great review!All the best,Bruce
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All the people including Craig, Tracie, Delani and Riki went above and beyond for us It was a great experience
Reply from Craig Achtzehn
October 27th, 2025 03:32 PM
It was our pleasure working with you Tony!
for
Professional , friendly, informative
Reply from Bruce Bufe
October 24th, 2025 03:50 PM
Thanks Jill!! You and Tony were awesome to work with! I appreciate your feedback. It's great to know that you found my services professional, friendly, and informative. Thank you for taking the time to leave a review.
Excellent customer service and care. Very personal and professional. Not a typical mortgage application experience. Do not hesitate to use Craig and the team!
Reply from Owner
October 27th, 2025 03:32 PM
It was a pleasure working with you again Mike!
Craig and the rest of the team were always available to answer any questions I had. The personal attention I received was not expected but GREATLY APPRECIATED!! 😎
Thank you again for such a positive experience
Reply from Craig Achtzehn
October 9th, 2025 02:13 PM
Thanks Mike! Always a pleasure working with you!
Fast and friendly service . Very professional.
Great with details and follow up . It was a lot of work , the time was worth the money I'll save
Reply from Craig Achtzehn
October 9th, 2025 02:14 PM
Nick - thank you for your kinds words! Glad we could be of service to you and your family!
Craig was awesome at making sure we felt prepared for this loan and all the terms! We took the time to explain everything and to follow-up in a variety of communication methods.
Reply from Owner
October 9th, 2025 02:15 PM
Vinny - It was a pleasure working with you also! We thoroughly enjoyed making home ownership a reality.
Craig was awesome at making sure we felt prepared for this loan and all the terms! We took the time to explain everything and to follow-up in a variety of communication methods.
Reply from Craig Achtzehn
August 22nd, 2025 04:50 PM
Thank you so much for your kind words! I’m glad to hear you felt fully prepared and confident throughout the process. Clear communication and making sure every detail is explained is always my goal, so it means a lot to know that came through....
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Easy process - great communication. Nice to work with.
Reply from Bruce Bufe
October 28th, 2025 11:02 AM
Thanks Jennifer, I appreciate your great review and kind words! I look forward to our next transaction!
Enjoy Florida!
All the best,
Bruce
In the end it went OK, but the documents provided to be in complliance with changes to the final result almost do more harm than good. I was very agitated that various things were not being updated and I could not understand many of the things...
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Reply from Craig Achtzehn
August 15th, 2025 10:02 PM
Brandon - Thank you for your feedback. While we are glad things ultimately worked out, I understand that the process may have felt frustrating at times and that the documentation and updates could have been clearer. Communication is a priority,...
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.