

The Money Store - Chicago, IL, Chicago, IL
Chicago, IL

The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
9 AM to 1 PM
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Reviews from Web
Clear communication, patience, and availability
Reply from Bruce Bufe
August 5th, 2026 04:43 PM
Hi Jacki, I'm pleased to hear that you appreciated my communication, patience, and availability. It's important to me to make the process as smooth as possible for you. Thank you for taking the time to share your positive experience!All the...
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Craig's constant attentiveness, friendlines, and communication over a long period of time as we pursued a new property was awesome. He agressively obtained the best mortgage rate for us (expertly recommending we lock before rates were potentially...
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Reply from Craig Achtzehn
July 27th, 2026 06:48 PM
Philip, thank you so much. It was a pleasure working with you and your family throughout the search, and I appreciate your patience as we waited for the right property. Timing the lock was a team effort, and I'm glad it worked out the way it...
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Clear communication with him and his team. Easily walked us through the process. Great to work with.
Reply from Craig Achtzehn
July 20th, 2026 04:11 PM
Thank you, Mark! It was a pleasure working with you. My team and I truly appreciate your trust, and we’re glad we could make the process clear and easy from start to finish.
Bruce has helped me with multiple mortgage loans over the years, and he is truly one of the best in the business. He makes the entire process smooth and straightforward, and I highly recommend him to anyone looking for a mortgage lender. You...
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Reply from Bruce Bufe
July 17th, 2026 04:25 PM
Thanks TJ, I truly appreciate your positive feedback, so excited for you and your family!
All the best!
Bruce
The professional customer service. Everyone I spoke to at the Money Store was attentive to my needs and concerns throughtout the entire process. My experience with The Money Store was excellent!
Reply from Craig Achtzehn
June 19th, 2026 01:51 AM
Warren, thank you for the kind words! Attentive service throughout the entire process is exactly what every borrower deserves, and I'm glad your experience with The Money Store reflected that. Congratulations on your new home, and please don't...
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Bruce was great to work with!
Reply from Bruce Bufe
July 17th, 2026 04:25 PM
I'm glad to hear you had a great experience working with me, Jessie. Thank you for your kind words!
It was a good experience overall
Reply from Craig Achtzehn
June 19th, 2026 01:52 AM
Marie, thank you for taking the time to leave a review! I'm glad the experience was a positive one. If there's anything we could have done to make it a 5-star experience, I'd love to hear your feedback. Please don't hesitate to reach out anytime!...
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Easy to work with!!
Reply from Craig Achtzehn
May 29th, 2026 03:05 PM
Thank you, Rick! Raally appreciate the 5-star review. It was a pleasure working with you, and I’m glad the process was easy.
Bruce was very communicative and knowledgeable in his field
Reply from Bruce Bufe
May 4th, 2026 09:09 PM
I'm glad to hear you found my communication and expertise helpful, Nico! Thank you for taking the time to share your experience.
All the best,
Bruce
Craig made th experience easy and smooth. checked in with me a lot to make sure everytging was understood and going well on my end.
Reply from Craig Achtzehn
April 27th, 2026 04:12 PM
Brian, thank you so much for the 5-star review. It was a pleasure working with you, and I’m glad the process felt easy and smooth. I really appreciate your trust and the opportunity to help you through it. Congratulations again!
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.